Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2002 GMC Envoy in Canada.
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Glass that breaks in to large pieces could create a risk of injury.
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
On certain vehicles, the multifunction switch may develop an open circuit condition with the bottom contact of the hazard switch, causing the stop lamps and the hazard lamps to become inoperable (the center high mounted stop lamp and turn signal functions are not affected). The loss of stop lamp and rear hazard lamp function could fail to warn a following driver that the vehicle is braking and/or is stopped, which could result in a crash causing personal injury or death. Correction: Dealers will inspect and replace either the hazard warning switch, or the multifunction switch assembly. Note: This campaign expands the population of recall 2001285.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. If this occurs, the bulb may flicker and eventually become inoperative. The loss of one or both of the tail lamps/stop lamps could reduce the vehicle's visibility to following drivers and fail to warn others that the vehicle is braking and/or is stopped, which could lead to a vehicle crash. Correction: Dealers will inspect the tail lamp/stop lamp assemblies and, if necessary, replace them.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the Electronically Controlled Air Suspension (ECAS) may produce a brief electrical spike while the vehicle is operating. This electrical spike can disrupt the Powertrain Control Module (PCM) causing the vehicle to stall. If the spike damages the PCM, the vehicle may not restart. Correction: Problem previously addressed by Technical Service Bulletin A001831 in January 2002.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to conform to CMVSS 209, seat belt assemblies. These vehicles have a condition where one or two sensors in the driver's and front seat passengers seat belt retractors may be inoperative. The seat belt retractors will lock when the belt webbing is extracted during a crash; however the mechanism that locks the seat belt retractor when the vehicle decelerates quickly, such as during heavy braking, may not restrain the occupant as intended during a crash, and could result in injury to the occupant. Correction: Dealers will inspect the seat belt assemblies to determine proper vehicle sensor function, and replace them if necessary.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the brake hoses are not labelled with a designation that identifies the manufacturer of the assembly as required by CMVSS 106. This non-compliance has no effect on the performance of the involved brake hose assemblies. Correction: Since this does not pose a safety risk, no corrective action is required.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, water may seep into the windshield wiper module. If this were to happen, it could result in windshield wipers that will not turn on, cease operation while driving, fail to turn off, turn on by themselves, and/or continuous windshield washer pump operation. Improper operation of the windshield wiper system in a severe weather situation could reduce the driver's visibility, resulting in a possible vehicle crash without prior warning. Correction: Dealer will install a Gore-Tex patch over the windshield wiper module vent-hole. The wiper motor, circuit board, and electrical connector will be inspected for signs of water intrusion and/or corrosion and replaced as required.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to conform to CMVSS 114 - Theft Protection. These vehicles are equipped with a mechanical override that could allow the ignition key to be removed with the shift lever in a position other than park. In addition, these vehicles have an override that can allow the transmission to be shifted out of park with the ignition in the off position. These overrides are not permitted unless the vehicle has a locking steering column and the overrides have covers that can only be removed with a screwdriver or other tool. Correction: Dealers are to eliminate these conditions by disabling the overrides.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have a driver's side airbag inflator that could fracture at a weld during a deployment. Pieces of the inflator could strike and injure vehicle occupants and the airbag cushion would not inflate fully, reducing the capacity of the bag to protect the driver. Correction: Dealers are to inspect and if necessary replace the driver side airbag module assembly.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have a fuel filter fitting which becomes disconnected. This could result in a fire or engine stalling. Correction: Dealers will replace the fuel filter quick connect retainers.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain sport utility vehicles Trailblazer and GMC Envoy (4 wheel-drive). The calibration of the automatic transfer case control module or a range shift collar that was not machined properly may cause insufficient high speed gear engagement. If the gear is not engaged, the vehicle can roll when the transmission is in "Park" and a crash could result without warning . Correction: Dealers are to perform a "clean neutral" test, as described in the bulletin and if the ratcheting noise is detected during the test, the dealers are to replace the transfer case.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain (4 wheel-drive) Trailblazer and GMC Envoy vehicle. The calibration of the active transfer case control module may cause insufficient high speed gear engagement. If the gear is not engaged, the vehicle can roll when the transmission is in "park" and a crash could result without warning. Correction: dealers are to reprogram the active transfer case control module (ATCM) calibration to increase gear engagement.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain 4WD vehicles were built with a range shift collar in the transmission transfer case that contains cracks. This condition could result in a complete fracture of the range shift collar and subsequent loss of vehicle forward and reverse gears, and the inability to maintain "park" position. This increases the risk of a vehicle crash resulting from unintended movement of a parked vehicle. Correction: Dealers will replace the transfer cases and update the control module calibration.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to comply with requirements of CMVSS 201, "Occupant Protection." These vehicles have a console cover/armrest lid latch that could release at less than the 10g vertical load requirement of the standard. In the event of a crash, the console cover could open and the cover or items stored under it could injure an occupant. Correction: Dealers will replace the console latch mechanism and install a separate striker plate.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, either front lower control arm brackets may fracture, which could result in separation of the front lower control arm from the frame. This could result in loss of vehicle control, and a crash without prior warning. Correction: Dealers will replace the left and right front lower control arm brackets.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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