Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2012 International Workstar in Canada.
On certain vehicles, the engine grid heater power feed cable may have been improperly routed. This could cause the cable to come in contact with a sharp metal edge on the cab causing an electrical short, increasing the risk of fire resulting in injury and/or damage to property. Correction: Dealers will secure the engine grid heater power feed cable and provide clearance to the cab.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, a double battery (24 volt) jump start or electrical load dump could result in an overvoltage condition of the linear power module (LPM) which is used to control the heater/air conditioning blower motor speed. If this were to occur, this overvoltage condition could lead to the LPM overheating, causing smoke, and increase the risk of fire, which could result in injury and/or damage to property. Correction: Dealers will replace the LPM with an upgraded design.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the sunshade (an exterior visor mounted above the windshield) may not have been fastened to the cab roof correctly during the manufacturing process. A sunshade separating from the vehicle could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, secure the sunshade mounts.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 207 – Anchorage of Seats. Specifically, the passenger seat does not meet the strength test requirements of the Standard. Seat failure during a vehicle crash could increase the risk of injury to the seat occupant. Correction: Dealers will replace the seat adjuster rail, anchor plate, and mounting hardware with updated versions.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks equipped with a MaxxForce 11 or 13 engine, the positive alternator cable may rub against the high pressure power steering hose. Continued contact could wear through the alternator cable's insulation, which could cause an electrical short circuit. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will install a bracket to route the alternator wires away from the power steering hose. Note: This recall supersedes recall 2011302.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the headlamps may have been incorrectly wired during vehicle assembly. Insufficient light output from the low-beam headlamps could compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will correct the headlamp wiring.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Bendix ATR-6 Antilock Traction Relay valves, in extremely cold conditions (at or below -18 degrees Celsius), internal ATR valve leakage can occur. This could cause unintended brake application, which could overheat the affected brakes and cause a fire. Also, in certain low traction conditions, unexpected brake application can cause a loss of vehicle control and a crash. These issues could result in property damage and/or personal injury. Correction: Dealers will update the cover assembly on the ATR valves.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks equipped with a MaxxForce 11 or 13 engine, the positive alternator cable may rub against the high pressure power steering hose. Continued contact could wear through the alternator cable's insulation, which could cause an electrical short circuit. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will install a bracket to route the alternator wires away from the power steering hose. Note: This recall is superseded by recall 2012147.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the fastener that attaches the pitman arm to the right side steering gear may not have received adequate tightening torque during vehicle assembly. Also, the fastener that attaches the pitman arm to the drag link may not have been secured using a cotter pin, as intended. Should a fastener loosen, the pitman arm may separate from the steering gear or the drag link, which would result in a loss of steering capability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, as necessary, tighten the fastener or replace the pitman arm.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 121 - Air Brake Systems. The trailer Antilock Brake System (ABS) fault indicator lamp may not illuminate if a trailer ABS fault occurs, due to a programming or hardware issue with the brake system electronic control unit. An inoperable trailer ABS fault indicator may prevent the driver from being aware of a trailer ABS fault condition, thereby increasing the risk of a crash resulting in property damage and/or personal injury. Correction: Dealers will reprogram or replace the ABS electronic control unit.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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