Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Jayco White Hawk Travel Trailer in Canada.
On certain RV trailers, the propane (LP) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: This recall only affects trailers equipped with a Winntec model 6020 propane regulator.
Unregulated propane pressure can create the risk of an appliance fire.
Jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the propane (LP) regulator.
On certain travel trailers equipped with a Dometic propane gas stove, there could be an odour of propane gas after a short period of use. If a user attempts to tighten the bolt for the stove's valve in order to stop the smell, they could over-tighten the bolt and cause damage to a seal. This can result in a constant gas leak.
A propane gas leak could create the risk of a fire or explosion.
Jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the defective hardware and perform a leak test. To reduce the safety risk, Jayco recommends that you should not use the propane system or any propane appliance in the trailer until the recall repairs have been completed.
On certain trailers, the emergency exit window at the rear of the trailer is blocked by the roof ladder. This could make it difficult or impossible to use the exit window in an emergency.
An emergency exit that is blocked could increase the risk of injury in an emergency.
The company will notify owners by mail and instruct you to inspect the emergency exit window. If the exit window does not fully open, you are instructed to take your vehicle to a dealer who will relocate the ladder to prevent interference with the window.
On certain travel trailers, the emergency trailer breakaway switch may not be properly wired. If the trailer separates from a tow vehicle, the trailer brakes would not self-apply.
If the trailer breakaway switch does not work properly, there could be an increased risk of a crash.
Jayco will notify owners by mail and instruct them to take their travel trailer to a dealer to inspect the breakaway switch. The switch will be re-wired as required.
On certain travel trailers, the axles may not have enough grease on the inner hub bearings. This could cause the bearings to overheat and fail, potentially resulting in wheel lockup or separation. This may result in a loss of control causing a crash. In addition, a loose wheel assembly could strike another vehicle, stationary object, or bystander, causing injury and/or property damage. Correction: Dealers will inspect all hub assemblies. If there is insufficient grease and the bearings are in new condition, the bearings will be repacked, and the hubs reinstalled. If the bearings show any signs of wear, the hubs and bearings will be replaced. If the axle beam shows any damage, it will also be replaced.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain travel trailers, the axle bearings may not have been properly installed. This could cause the bearings to overheat and fail, potentially resulting in wheel separation. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the wheel assembly could strike another vehicle, stationary object, or bystander, causing injury and/or property damage. Correction: Dealers will repair or replace the axle hubs and bearings as necessary.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain travel trailers, the screws that secure the steps to the ladder rail may be over tightened and/or broken. If weight were to be applied to the ladder step, an individual could fall, increasing risk of injury and/or damage to property. Correction: Dealers will replace the affected screws and ensure the new ones are tightened to proper specification.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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