Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2023 Jeep Grand Cherokee in Canada.
On certain vehicles, the recall repairs completed by an FCA dealer during recalls 64A and 20D (Transport Canada recall nos. 2023-336 and 2026-037) may not have been done correctly or may not be effective. As a result, another repair is required. On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the rear coil spring lower isolators.
On certain vehicles, a software problem in the occupant restraint controller could cause the door airbag pressure sensor(s) not to work properly. As a result, the side airbag(s) may not work properly in a crash. Note: This recall affects 2022-2025 Grand Cherokee and 2023-2025 Grand Cherokee L models.
Airbags that don't work properly could increase the risk of injury in a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the occupant restraint controller software.
On certain vehicles, the recall repairs completed by an FCA dealer during recall 64A (Transport Canada recall no. 2023-336) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the rear coil spring assemblies.
On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This recall only affects plug-in hybrid (PHEV) models.
An engine failure could cause a sudden loss of power to the wheels and/or increase the risk of a vehicle fire. Both issues could increase the risk of a crash or injury.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the powertrain control module software. This software will monitor the engine and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange for the replacement of the engine.
On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a result, another repair is required. On certain vehicles, there could be a problem inside the high-voltage battery that can cause a fire, even while parked with the ignition off. Note: This recall only affects 4xe plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2024-566.
The vehicle could catch fire, even while parked and turned off.
To reduce the safety risk, FCA advises not to charge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the high-voltage battery pack software. If necessary, the battery pack will be replaced.
On certain vehicles, a software problem in the hybrid control processor could cause a loss of power to the wheels. Note: This recall only affects plug-in hybrid (PHEV) models.
A sudden loss of power to the wheels could increase the risk of a crash.
FCA Canada will notify owners in writing. The corrective actions for this recall are under development.
On certain vehicles, the second-row head restraints may not have been manufactured properly. As a result, they may not be able to lock in the upright position. Note: This recall affects both the Grand Cherokee and Grand Cherokee L models.
A head restraint that's not positioned correctly could increase the risk of injury in a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the second-row head restraints.
On certain vehicles, the connector for the blower motor may have been damaged. As a result, the connector could fail and could cause the windshield defrost system not to work properly. This could cause the vehicles not to meet the requirements of Canadian regulations. Note: This recall affects both the Grand Cherokee and Grand Cherokee L models.
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the blower motor assembly.
On certain vehicles, the recall repairs completed by an FCA dealer during recall B9A (Transport Canada recall no. 2023-627) may not be effective. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery that can cause a fire, even while parked with the ignition off. Note: This recall only affects 4xe plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2023-627.
The vehicle could catch fire, even while parked and turned off.
To reduce the safety risk, FCA advises not to charge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the high-voltage battery pack software. If necessary, the battery pack will be replaced.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.
On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on.
An airbag that is turned off could increase the risk of injury in a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering column control module.
On certain vehicles, the driver may not be able to turn on the high beam headlamps if the light switch is in the "AUTO" position. Note: This recall affects Grand Cherokee and Grand Cherokee L models.
High beam headlamps that don't turn on may cause reduced visibility and could increase the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
On certain vehicles, the bolt(s) for the upper control arm ball joint(s) may have been damaged during production. As a result, the bolt(s) could fail and cause the upper control arm(s) to separate from the knuckle(s). Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
An upper control arm that separates could cause a loss of control and increase the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to replace the upper control arm bolt(s).
On certain vehicles, a software problem could cause the windshield defrost system not to work properly. As a result, the vehicles don't meet the requirements of Canadian regulations. Note: This recall only affects plug-in hybrid (PHEV) models.
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the hybrid control processor (HCP) software.
On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the central vision processing/park assist module software.
On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the rear coil spring assemblies, and repair them as necessary.
On certain vehicles, the intermediate steering shaft may not have been assembled correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
A loss of steering could create the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the intermediate steering shaft.
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