Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2017 Kenworth C500 in Canada.
On certain trucks built with a Cummins X15 or ISX15 engine equipped with nylon fuel lines and a banjo bolt on the fuel pump, a blockage in the fuel cooling system may cause a fuel line to burst. This could result in a significant fuel leak onto the roadway, which would create a road hazard for other motorists. Additionally, this condition could also cause an engine stall without warning, without the ability to restart the engine. Both of these conditions may increase the risk of a crash causing injury and/or damage to property. Correction: Cummins-authorized dealers will replace the affected nylon line with a steel line.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks with an ISX15 engine and a 1.9 M cab, the engine wiring harness is missing circuits to allow the illumination of Check (CEL) and Stop (SEL) Engine Lamps and sounding of the Stop Engine Alarm. A failure to notify the operator of a serious engine problem may result in an engine failure without warning, and loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect and/or test the engine harness for the missing circuits, and if found missing, an overlay jumper harness will be installed.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles equipped with Neway ADZ Tridem rear suspension may not comply with the brake timing requirements of Canada Motor Vehicle Safety Standard (CMVSS) 121 - Air Brake Systems. The brake control airline between the two relay valves is plumbed with a 3/8" airline but should be plumbed with a 1/4" line to balance the service brake application timing and meet the requirement of the standard. An oversized airline could cause a delay in brake activation and increase stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update and modify the brake piping of the air brake system.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the Engine Control Module (ECM) may develop an internal electrical short circuit that could blow a fuse in the ECM's electrical supply circuit. This could cause the engine to stall without warning and prevent the vehicle from being restarted. Engine stalling without warning would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the ECM.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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