Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Keystone Cougar in Canada.
On certain Cougar 29FKD travel trailers, the tires could contact an outrigger while driving. This could damage the tire and cause a tire failure.
A tire failure could cause a loss of control and increase the risk of a crash.
Keystone will notify owners by mail and instruct you to bring your travel trailer to a dealership to modify the outrigger to improve tire clearance. The dealer will add an additional outrigger between the two tires (over the center spring hanger) and inspect the tires for damage. To reduce the safety risk, Keystone recommends that you should unload all cargo and empty the holding tanks (fresh water, grey water, black water, and water heater) and take your trailer to a dealership for repair.
On certain RV trailers, the propane (LP) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: This recall only affects trailers equipped with a Winntec model 6020 propane regulator.
Unregulated propane pressure can create the risk of an appliance fire.
Keystone will notify owners by mail and instruct you to take your travel trailer to a dealer to replace the propane (LP) regulator.
On certain RV trailers, the frame rail could bend or break. If this happens, there could be a sudden change in vehicle handling.
A sudden change in vehicle handling could increase the risk of a crash.
Keystone RV will contact owners by mail and instruct you to bring your RV trailer to a dealer to add cross-braces and an outrigger to support the frame.
On certain fifth-wheel trailers, the upper part of the TV antenna could detach from the trailer.
An antenna that detaches from the trailer could create a road hazard for others and increase the risk of a crash.
Keystone RV will notify owners by mail and instruct you to take your trailer to a dealer to replace the TV antenna.
On certain travel trailers, the axles may not have enough grease on the inner hub bearings. This could cause the bearings to overheat and fail, potentially resulting in wheel lockup or separation. This may result in a loss of control causing a crash. In addition, a loose wheel assembly could strike another vehicle, stationary object, or bystander, causing injury and/or property damage. Correction: Dealers will inspect all hub assemblies. If there is insufficient grease and the bearings are in new condition, the bearings will be repacked, and the hubs reinstalled. If the bearings show any signs of wear, the hubs and bearings will be replaced. If the axle beam shows any damage, it will also be replaced.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trailers, the axle bearings may not have been properly installed. This could cause the bearings to overheat and fail, potentially resulting in wheel separation. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the wheel assembly could strike another vehicle, stationary object, or bystander, causing injury and/or property damage. Correction: Dealers will repair or replace the axle hubs and bearings as necessary.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the outdoor propane grill may not have been installed with enough clearance to its wood frame. This could expose the wood to elevated temperatures when the grill is in use, and increase the risk of fire causing injury and/or damage to property. Correction: Dealers will replace the wood frame assembly with a metal assembly.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain travel trailers, the propane compartment was not sealed properly during assembly. This could allow propane gas to enter the living area if the propane container were to leak. In the event of excessive exposure, this could result in injury to occupants. In addition, a propane gas leak in the presence of an ignition source could result in a fire or explosion causing injury and/or damage to property. Correction: Dealers will seal the inside of the propane compartment as necessary.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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