Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2008 Mci J4500 in Canada.
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
On certain buses equipped with a Ricon BayLift wheelchair lift, the outer barrier of the lift may not be strong enough. As a result, when the lift is fully deployed, the barrier may not support an occupant if their mobility device or wheelchair moves against it.
A wheelchair lift barrier that is not strong enough could create the risk of an injury.
Motor Coach Industries (MCI) will notify owners by mail and instruct you to take your bus to a Ricon authorized dealer or an MCI Service Centre to add a side barrier support feature to affected wheelchair lifts.
Certain buses built with a rear tag-axle steering system may exhibit a steering lock-up at highway speed.
This problem could cause a sudden loss of steering control that could create the risk of a crash.
A final repair has not yet been determined. The cause of this problem is under investigation. In the interim, the company will notify owners by mail and advise them to immediately verify that the rear tag-axle caster adjustment is within specification.
On certain vehicles, specific operating conditions (such as tight, successive, highly banked curves in opposite directions), could trigger unintended Electronic Stability Control (ESC) system intervention. As a result, the ESC may unnecessarily apply one of the front brakes in order to correct the perceived oversteer condition. This may cause the vehicle to deviate from the intended path, thereby increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the ESC module.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles were equipped with a DOGA brand windshield wiper motor that may fail to operate properly while the wiper system is functioning. The windshield wipers may operate intermittently, operate at a single speed, or stop completely. A faulty windshield wiper motor may reduce the driver's visibility and increases the risk of a crash causing property damage, personal injury or death. Correction: Dealers will replace the wiper motor assembly.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the steer angle sensor -- a component of the electronic stability control (ESC) system -- can fail. This could cause the ESC system to misinterpret data from the yaw rate sensor and the lateral accelerometer as a directional instability requiring intervention by brake activation of a selected wheel. This could occur during low speed turning manoeuvres. Unexpected brake application could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the steer angle sensor.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, Automatic Traction Control (ATC) valves may have been incorrectly installed during vehicle assembly. As a result, the valve may be distorted causing it to stick in the "open" position. This could cause full service brake pressure to be applied to either the front axle brakes (if the distorted ATC valve at issue is the front valve) or the drive and tag axle brakes (if the distorted ATC valve is the rear valve). This could increase stopping distances, possibly causing a vehicle crash resulting in property damage, personal injuries or death. Correction: Dealers will inspect and, if necessary, replace the ATC valves.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a ZF ASTRONIC shift selector there is a potential to malfunction as a result of a cellular phone, PDA, radio interference, improper radio antenna or power supplies being within the ZF recommended 50Cm (20 in) minimum distance. When this situation happens the ZF shift selector may move into reverse without driver knowledge which could result in a crash causing personal injuries or death. Correction: Dealers will affect repairs.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.