Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mci J4500 model year.
Safety recall notices and repair campaigns registered for the 2026 Mci J4500 in Canada.
On certain buses, a software problem could cause the tail lamps not to turn on when the daytime running lamps (DRLs) are on. As a result, the buses don't meet certain requirements of Canadian regulations.
Driving without tail lamps in low light conditions could make the vehicle less visible and increase the risk of a crash.
To reduce the safety risk, Motor Coach Industries (MCI) advises you to drive the bus with the headlamps on until the recall repairs are completed. MCI will notify owners by mail and provide you with instructions for how to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at an authorized MCI service center.
On certain buses, the labels for the emergency exit windows may not be in the correct location. This could delay occupants from escaping the bus in an emergency.
Emergency exit labels that aren't in the correct location could create confusion and increase the risk of injury in an emergency.
Motor Coach Industries will notify owners in writing and provide you with new emergency exit labels and instructions for where to install them. Alternatively, you may schedule an appointment to have the labels installed at an authorized MCI service center.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.