Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Mercedes-Benz A Class in Canada.
On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away. Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle.
A parked vehicle that rolls away could create the risk of an injury or a crash.
To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, the front subframe could corrode over time. If this happens, suspension or steering parts could eventually detach from it. This could affect steering control.
A loss of steering control could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front subframe (integral carrier) and replace it, if necessary.
On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment.
A fuel leak can create the risk of a fire.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
On certain vehicles, a label on the headlamp assembly may contain incorrect information for a service technician. As a result, the headlamps may not get adjusted correctly after a repair. This could cause glare and/or confusion for oncoming drivers. Note: This recall only affects certain vehicles equipped with LED headlamps.
Headlamps that cause glare or confusion for oncoming drivers could increase the risk of a crash.
Mercedez-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the headlamps.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Certain vehicles may not display the correct warning indicator when there is a problem with the brake system. As a result, the brake system malfunction indicator lamp ("BRAKE") might be displayed instead of the required indicator lamp ("(!)"). Canadian regulations require the use of a symbol, instead of text.
This small error does not affect the function of the brake system or the accuracy of the information displayed.
This is not a recall. Mercedes Benz has made changes to ensure that all new vehicles display the correct brake system malfunction indicator symbol.
On certain vehicles, if the hazard lights are switched on while the ignition is off, the lights on some interior switches may not work. When the ignition and lights are turned on, the lights on the switches may stay off. Canadian regulations require certain switches to light up when the ignition is on and the lights are switched on. Note: If the hazard lights are switched off, then the ignition is cycled to off - and back on again - the switch lights should work properly.
While there is a low risk to safety, lighting of important switches is required by Canadian regulations.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the instrument cluster software.
On certain vehicles, the driver-front airbag module may not be properly attached. This could cause the airbag module to separate from its mount in a crash.
An airbag that separates from its mount may not function correctly and could create an increased risk of injury in a crash.
Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect and replace the driver-front airbag module, as required.
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