Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2012 Mercedes-Benz Cls Class in Canada.
On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the bolts that attach the electric power steering assist motor to the steering gear housing may corrode and break. This could cause a loss of power steering assist. The resulting increase in steering effort could create the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the mounting bolts and apply a corrosion protection coating to the gear housing and bolts. If the bolts bolt cannot be removed, a replacement steering gear will be installed.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retro reflective Devices. Rear side markers may not have been programmed properly and may fail to meet the photometric performance requirements of the standard. This could reduce vehicle conspicuity, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the signal acquisition module.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the four bolts securing the secondary hood latch striker plate may have been insufficiently tightened and could loosen. If two or more bolts were to loosen, the secondary latch could become ineffective. If the engine hood was not closed properly, both primary hood locks were not latched and the driver were to ignore the hood open warning message in the instrument cluster, the ineffective secondary latch could allow the hood to open while driving, increasing the risk of a crash causing injury and/or property damage. Correction: dealers will inspect and retighten bolts if necessary.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.