Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2004 Mercedes-Benz E Class in Canada.
On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: Vehicles that were inspected under Transport Canada recalls 2019-668 and 2021-478 also require this inspection.
A sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.
This recall is for certain vehicles inspected under Mercedes-Benz recall 7891003 (Transport Canada recall 2019-668) that require a second inspection. On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: This recall affects 2006 and 2007 models originally equipped with a sunroof. Additionally, some 2001-2011 models may have had an affected sunroof installed during a repair.
A sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.
On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: This recall affects 2006 and 2007 models originally equipped with a sunroof. Additionally, some 2001-2011 models may have had an affected sunroof installed during a repair.
A sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.
Certain vehicles may have been programmed with incorrect software calibration data during the manufacturing process. This could affect various functions such as: The electric fuel pump may not receive a signal which, in case of a crash, may prevent the fuel pump from disconnecting as designed; The maximum speed limiter may not be activated; The fuel gauge readings may be incorrect; A stuck fuel-level sensor may not be displayed in the instrument cluster; The speedometer may be out of tolerance which, as a result, may indicate inaccurate vehicle speed; The On-Board Diagnostic (OBD) system may reduce the emission level applicable to the vehicle, causing the Check Engine Light to illuminate incorrectly. Correction: Dealers will reprogram the electronic control module.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the Sensotronic Brake Control (SBC) unit may contain a pump piston which is out of permissible tolerances. Also, vibrations within the electrical connector may cause a loss of electrical continuity. Both conditions may result in the system reverting to hydraulic function mode. A loss of brake power assist would result in increased pedal effort and extended stopping distance. Correction: Dealers will inspect and, if required, replace the SBC pump unit.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
The electronic monitoring system of the Sensotronic Brake Control (SBC) is designed to monitor the pressure gradient within the high pressure line of the brake system. If an unacceptable pressure gradient is detected, the system will switch, as it is designed to do, into the hydraulic function mode. DaimlerChrysler AG has determined that in certain instances, if vehicles are not routinely serviced and have extremely high mileage combined with a high number of brake actuations or a high brake actuation frequency, the pump motor of the SBC may run out of permissible tolerances, thereby triggering the hydraulic function mode. Correction: Dealers will re-program the SBC hydraulic unit. A software update will provide a clear maintenance notice on the vehicle display and assure continuous pump speed operation within tolerances.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the seat belt buckles may have a burr on a metal component of the locking mechanism. The presence of the burr may prevent the seat belt from locking under certain circumstances. Correction: Dealer will replace the affected seat belt buckles.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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