Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2021 Mercedes-Benz Eqs Sedan in Canada.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the MBUX multimedia system software.
On certain vehicles, the DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. If the driver has a medical emergency (and is unable to drive or loses consciousness), the active emergency stop assist and emergency call functions would not activate. Note: This recall only affects vehicles equipped with a heated leather steering wheel.
If the active emergency stop and emergency call features do not work in an emergency situation, there could be an increased risk of a crash, and there could be a delay in response from emergency services.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for the hand detection system.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.