Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Mercedes-Benz Eqs Sedan in Canada.
On a small number of vehicles, a software problem could cause the vehicle alerting system not to work properly. As a result, the vehicle may make the wrong sound when reversing.
A vehicle alerting system that doesn't work properly could create an increased risk of a crash and/or injury.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system software.
On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 8297011 (Transport Canada recall no. 2024-105) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work.
A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.
On certain vehicles, a software problem could cause the main contactors for the high-voltage battery to open. If this happens, there could be a sudden loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.
On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work.
A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.
On certain vehicles, a software problem could cause the electric drive system to shut down unexpectedly while driving. If this happens, there could be a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the electric drivetrain software.
On certain vehicles, a software problem for the electronic stability control system (ESP) could cause the antilock brake system (ABS), acceleration slip regulation (ASR) and electronic brake force distribution (EBD) to malfunction. Also, the speedometer could display 0 km/h while the vehicle is moving. Note: This problem would cause various warnings to display on the instrument cluster.
An electronic stability control system that doesn't work properly could increase the risk of a crash. Additionally, driving a vehicle without a speedometer could increase the risk of a crash.
Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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