Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mercedes-Benz Metris model year.
Safety recall notices and repair campaigns registered for the 2016 Mercedes-Benz Metris in Canada.
On certain vehicles, winter tires with the wrong load rating may have been installed. As a result, the tires may be overloaded. This could cause poor handling or a tire failure.
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the winter tires.
On certain vehicles, the gross axle weight ratings (GAWR) are higher than the allowable maximum load for the tires. As a result, the tires could be overloaded. Driving a vehicle with tires that are overloaded could cause poor handling and/or a tire failure.
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the tire and loading information labels on the B-pillar and fuel filler door and provide you with an add-on for the owner's manual. The dealer will also inspect the tires and, if necessary, replace them.
On certain vehicles, the rearview camera image could freeze while backing up.
A rearview camera that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to have the rearview camera replaced.
Certain vans equipped with an integrated backup battery do not have a cover installed over the front passenger's seat base. As a result, if an object made of a conductive material is dropped into the opening, it could make contact with the battery terminals. This could result in a short circuit.
A short circuit could increase the risk of a fire.
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to install a cover over the front passenger's seat base. Consumers should not use a seat base with a battery as a storage compartment.
On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist.
A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash.
The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the aluminum bolts with steel ones.
On certain vehicles, fuel may weep or leak from one of the lower connecting points of the fuel hose. If this occurs, a fuel odour may be detected inside the vehicle. Fuel leakage, in the presence of an ignition source, could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will replace the hose and clamp at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve, and replace the hose at the upper connection of the fuel line to the fuel pump.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have received incorrect module coding updates between December 3rd, 2016 and December 5th, 2016 during vehicle servicing. Depending on which vehicle control unit was improperly coded, the potential malfunctions could differ. In some cases, the improper coding could potentially affect functions of the Electronic Stability Control system (ESC), such as the HOLD function, or the trailer stabilization, and the distance control unit assistance system. In other cases, certain airbag control unit functions could be affected, such as the seat belt buckle status not being properly recognized. Furthermore another potential result of the incorrect coding, is that some powertrain scopes could be affected, which could lead to an engine failure or the loss of the speed limiter function. These conditions could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the coding of the affected control units.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have been equipped with seat belt pretensioner igniters that do not meet specifications. This could cause the affected pretentioners to fail to deploy properly in the event of a crash (where deployment is warranted), which could increase the risk of injury to vehicle occupants. Correction: Dealers will replace the affected front seat belt pretentioners.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with the passive Blind Spot Monitoring (BSM) system, the function may not operate properly due to the wrong instrument cluster and steering wheel being installed. As a result, the BSM cannot be activated. If a driver was expecting the system to be functional and were to rely solely on the visual and acoustic warnings of the BSM when attempting to change to or overtake a lane in which another vehicle is travelling, it could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install the correct instrument cluster and steering wheel.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.