Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Mercedes-Benz Metris in Canada.
On certain vehicles, winter tires with the wrong load rating may have been installed. As a result, the tires may be overloaded. This could cause poor handling or a tire failure.
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the winter tires.
On certain vehicles, the gross axle weight ratings (GAWR) are higher than the allowable maximum load for the tires. As a result, the tires could be overloaded. Driving a vehicle with tires that are overloaded could cause poor handling and/or a tire failure.
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the tire and loading information labels on the B-pillar and fuel filler door and provide you with an add-on for the owner's manual. The dealer will also inspect the tires and, if necessary, replace them.
On certain vehicles, the connections on the fuel supply hose may not be properly attached. As a result, fuel could leak in the engine compartment.
A fuel leak can create the risk of a fire.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the upper and lower connections on the fuel transition hose. The dealer will replace the clamps and the fuel hose, if required.
On certain vehicles, the propeller shaft may not be properly attached to the intermediate bearing. As a result, the propeller shaft joint could wear out. This could cause vibrations that the airbag (SRS) control unit interprets as a crash and deploy the front airbags.
A sudden deployment of the front airbags without a crash could create a risk of injury. This could also startle the driver, which may lead to a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the propeller shaft and replace it, if necessary.
Certain vans equipped with an integrated backup battery do not have a cover installed over the front passenger's seat base. As a result, if an object made of a conductive material is dropped into the opening, it could make contact with the battery terminals. This could result in a short circuit.
A short circuit could increase the risk of a fire.
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to install a cover over the front passenger's seat base. Consumers should not use a seat base with a battery as a storage compartment.
On certain vans, the front and/or rear seat head restraints may not be properly assembled. This could allow the head restraint housing to come loose and possibly detach.
A head restraint that is loose or detaches in a crash could increase the risk of injury to occupants.
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the head restraints.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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