Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2018 Mercedes-Benz S Class in Canada.
On certain vehicles, the driveshaft may not have been manufactured properly. Over time, the driveshaft could wear and the universal joint could break. If this happens, there could be a loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driveshaft.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
On certain S 560 and Maybach S 560 models, the plugs used to close oil ports on the engine could fail. If this happens, oil can leak from the engine. If the engine oil level drops, a red warning message would display in the instrument cluster. If a driver continues to operate the vehicle, the engine could run out of oil and fail.
An oil leak on the road surface could become a hazard for other road users. An engine that fails would result in a sudden loss of engine power. Both of these conditions could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the closure plugs. You should avoid sudden acceleration and driving the vehicle at high engine speeds until the recall repairs are completed. If you detect any of the warnings listed, you should contact a dealership to have your vehicle inspected.
On certain vehicles equipped with a 4.0 liter 8-cylinder gas engine, the oil feed line to the turbochargers could leak. As a result, oil could leak onto hot components in engine compartment.
Oil leaking onto a hot engine components could cause a fire.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the oil feed line to the turbochargers.
On certain S560 4Matic models, a bolt for an engine timing chain wheel could come loose. If this happens, the timing chain may skip and cause severe engine damage. As a result, the engine could stall or fail.
A loss of engine power could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the engine.
On certain S-Class, AMG S 63 and Maybach S 560 models, when the steering assistant is active, the Hands-off Detection feature may not detect a situation where the driver removes their hands from the steering wheel. This could create a situation where dash warnings prompting the driver to grasp the steering wheel are not displayed as well as a failure to initiate a system function which brings the vehicle to a complete stop. This could create an increased risk of a crash causing injury and/or damage to property. Correction: Dealers will update software for the steering control unit.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain S-Class, AMG S 63 and Maybach S 560 models, the steering boot may not be positioned correctly. When the steering assistant is active, this could cause the Hands-off Detection feature not to detect when the driver removes their hands from the steering wheel. This may create a situation where dash warnings prompting the driver to grasp the steering wheel are not displayed as well as a failure to initiate a system function which brings the vehicle to a complete stop. This could create an increased risk of a crash causing injury and/or damage to property. Correction: Dealers will check the position of the steering boot and correct it, if necessary.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, a software problem could prevent the Active Lane Keeping Assist system from working properly. When travelling at speeds of over 100 km/h, while the driver would be alerted of an unintended lane departure, the system may not help to safely bring the vehicle back in to its lane. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the multipurpose camera software.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the two nuts that secure the power bars inside the pre-fuse-box in the trunk might not have been installed. If the power bars are not secure, it could lead to a higher electrical resistance, increasing the risk of fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be affected, increasing the risk of a crash and injuries. Correction: Dealers will inspect the pre-fuse-box and replace if necessary.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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