Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2011 Mercedes-Benz Sprinter in Canada.
On certain Sprinter 3500 vehicles, the rear suspension springs may have been manufactured incorrectly and could fail. Rear suspension failure could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the rear suspension springs.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain Sprinter 2500 vehicles, the bench-type seats (for rear occupants) may have been equipped with improperly manufactured ISOFIX anchorage brackets for child restraints. Failure of the child restraint anchorage to restrain the occupant as intended would increase the risk of personal injuries during a crash. Correction: Dealers will inspect and, if necessary, replace the seat bench assembly.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles, with the optional three-seat bench in the second seating row, may have been equipped with seatbelts that were certified to European standards, but fail to comply with Canada Motor Vehicle Safety Standard 209 - Seat Belt Assemblies. Due to incorrect load limiter mounting, the assembly loop is unable to withstand the forces specified by the Standard. Failure of the seatbelt to restrain the seat occupant as intended would increase the risk of personal injury during a crash. Correction: Dealers will inspect and, if necessary, replace the seatbelt assemblies.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with an optional emergency exit window, the adhesive bond between the glass and the hinge on the side of the window may loosen, which could cause the glass to separate from the vehicle. A window separating from the vehicle could strike another vehicle or a stationary object, causing property damage and/or personal injury. Correction: Dealers will replace the affected window.
A failure of this component (visual system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.