2021 Mercedes-Benz Sprinter Recall

On certain vehicles, the rear frame may be missing reinforcements. As a result, the frame could become damaged and cause a change vehicle stability. This problem could also cause the mounting points for the third-row seats to fail in a crash.

A change in vehicle stability could cause a loss of control and increase the risk of a crash. Additionally, a seat that moves or separates in a crash could increase the risk of injury.

Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the longitudinal frame members.

On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving.

A sudden loss of engine power could increase the risk of a crash.

Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and warning messages. In addition, the warning sounds may not work.

Warnings and malfunction tell-tale information that does not display could increase the risk of a crash.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.

In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park.

A parked vehicle that rolls away could create a risk of a crash or an injury.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software of various control units.

On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

The tire and loading information label on certain vehicles may list the wrong combined weight of occupants and cargo. As a result, you could overload the vehicle. This could cause excessive tire wear and lead to a tire failure.

A tire failure could cause a loss of control and result in a crash.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the tire and loading information label. Additionally, the dealer will inspect the tires for excessive wear due to this issue, and replace them if necessary.

In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park.

A parked vehicle that rolls away could create a risk of a crash or an injury.

Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development. Once a recall repair is available, Mercedes-Benz will send you a second notice and advise you to take your vehicle to a dealer to update the electronic stability program (ESP) control unit.

On certain vehicles, the cable duct under the starter-generator may not be properly attached. As a result, the wiring harness could contact the transmission carrier. If this happens, the wiring could short circuit.

A short circuit can create the risk of a fire.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to secure the cable duct under the starter-generator.

On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Note: The vehicle's lower universal anchorage system (UAS) is not affected by this defect and may still be used to secure a child seat.

A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.

On certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare while driving at night. Canadian regulations require that the instrument panel lights can be dimmed to a lower level.

Glare from bright instrument panel lights could reduce visibility and increase the risk of a crash.

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.