Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mercedes-Benz Sprinter 2500 model year.
Safety recall notices and repair campaigns registered for the 2018 Mercedes-Benz Sprinter 2500 in Canada.
On certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving.
If the hood opens while driving, it could suddenly block a driver's view. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct them to take their van to a dealer to inspect, and if necessary, tighten the mounting screws for the upper hood latch. Any missing screws will be replaced.
On certain vehicles, an incorrect lever may have been installed on the right (passenger) side door locks. In some cases, it may not be possible to open the door from the inside or the outside of the vehicle, which could increase the risk of injury in the event of a crash. Correction: Dealers will inspect, and replace the affected locks if necessary. Note: This condition would not affect the door locks on left side of the vehicle.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.