Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2017 Micro Bird G5 Commercial Bus in Canada.
On certain buses, the anchor screw caps for the wheelchair restraint system may not have been installed properly. As a result, the tie-downs may not lock correctly and could detach in a crash. Note: This recall only affects certain buses equipped with a Q'Straint Slide N' Click wheelchair restraint system.
Tie-downs that detach in a crash could increase the risk of injury.
Micro Bird will notify owners by mail and provide you with instructions for how to inspect and, if necessary, secure the anchor screw caps for the wheelchair restraint system. Alternatively, you may schedule an appointment to have the repairs performed at a Micro Bird dealership.
On certain buses, the exterior handle for the rear emergency door may not be strong enough. As a result, the handle could break and cause the emergency door not to be able to be opened from the outside.
A door that can't be opened could slow your exit from the bus in an emergency. This could also delay emergency responders from entering the bus. Both issues could increase the risk of injury.
Micro Bird will notify owners by mail and advise you to take your bus to a dealership to replace the rear emergency door exterior handle.
On a small number of buses, certain seats with seat belts may not have been installed correctly. As a result, the seats could move or detach in a crash.
A seat that moves or detaches could increase the risk of injury in a crash.
Micro Bird will notify owners by mail and advise you to contact a Micro Bird dealer to have your vehicle(s) repaired.
On certain buses, the power cable for the air conditioning control board may have a loose connection. As a result, the circuit board could overheat and melt.
A circuit board that overheats could create the risk of a fire.
Micro Bird will notify owners by mail and advise you to contact a Micro Bird dealer to have your vehicle(s) repaired.
On certain buses, an unused wiring harness located in the B-pillar area could become damaged. If this happens, the wires could short circuit. Note: This recall only affects buses built on a General Motors chassis.
A short circuit could create the risk of a fire.
Micro Bird will notify owners by mail and provide you with instructions for how to inspect the wiring and correct this problem.
On certain buses, a fold-away seat was placed next to the emergency exit window. When the seat is folded, it may block the instruction label and release handle for the emergency exit. As a result, you may not be able to open the exit window without unfolding the seat.
An emergency exit that is difficult to open could slow your exit from the bus in an emergency. This could create an increased risk of injury.
Micro Bird will notify owners by mail and advise you to contact a dealer to have your vehicle(s) inspected and repaired.
This recall affects certain buses altered by Dynamic Specialty Vehicles to carry wheelchair passengers. After the buses were modified, the company didn't apply an altered vehicle label with an updated cargo-carrying capacity. As a result, a person might overload the bus with cargo. This could lead to poor handling or a tire failure.
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Dynamic Specialty Vehicles will send each owner an altered vehicle label with an updated cargo-carrying capacity. If you would like help to install it, you should contact Dynamic Specialty Vehicles.
On certain buses, the service door may not be adjusted correctly. As a result, the door panels may get stuck when the emergency release handle is used, or may not open when force is applied to the door. Additionally, the exterior emergency release handle may not allow the service door to be opened from outside of the bus.
A door that cannot be opened could delay exiting the bus in an emergency. This could also delay emergency response. Both of these issues could increase the risk of injury.
Micro Bird will notify owners by mail and instruct you to take your bus to a dealer to adjust the service door. Alternatively, Micro Bird will provide owners instructions on how to correctly adjust the service door.
On certain vehicles, wires and/or connectors located in the wall behind the driver's seat may have been damaged during the assembly process. Also, metal shavings could have fallen into an electrical connector. Damaged wires or connectors could cause lights and accessories not to work properly, or could create a short circuit.
A short circuit could create the risk of a fire.
Micro Bird will notify owners by mail and provide you with instructions for how to inspect the wiring and connectors, and repair any damage that is found.
Certain buses built on a GM or Ford Chassis may have been equipped with defective GO-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat back may not remain locked into place, which could increase the risk of injury to seat occupant in the event of a crash. Correction: Dealers will inspect, and if necessary, repair and re-inspect the seat using the provided procedure.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain buses equipped with the 21 passengers or more seating arrangement do not conform to the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 217 – Bus Window Retention, Release and Emergency Exits. The motor coaches do not meet the minimum emergency exit requirements of the standard, which could increase the risk of injury in the event of an emergency. Correction: Dealers will install additional emergency exit windows and emergency exit labelling.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with a Ricon S-Series or K-Series titanium wheelchair lift, the lift positioning input cam may fail. If this happens and the operator continues to press the "up" button, the platform could travel past the vehicle floor height, potentially causing a lift occupant to be tipped inwards toward the vehicle, which could increase the risk of injury. Correction: a Ricon authorized dealer will perform the repairs.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the passenger shoulder belt anchorage plate(s) may not be attached correctly. In the event of a crash, the belt anchorage plate may become partially or totally detached, reducing the capacity of the shoulder belt to retain the passenger, resulting in an increased risk of injury or fatality. Correction: Dealers will inspect, and if necessary, re-install the shoulder belt anchorage plate using the correct procedure.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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