Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2013 New Flyer Xd40 in Canada.
On certain buses, the software for the Electric Transit Operator (ETO) control module which controls the rear passenger exit door may contain an error. This could result in a higher than required output torque from the ETO control module when the door is in a fully open position, which over time may result in a fracture of the rear door roller plate. If the roller plate fails there is a potential for the rear door to open inadvertently while the bus is in motion, which would increase the risk for injury to vehicle occupants, and/or result in damage to property. Correction: Dealers will reprogram the ETO control module, and replace both rear door roller plates with more robust versions.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain buses equipped with a Recaro ERGO-M driver seats may be missing welds on the seat structure. As a result, the seatbelt anchorage assembly could separate from the seat structure in the event of a crash, which would increase the risk of injury. Correction: Dealers will inspect for missing welds and if required replace the J-brackets.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the software installed that controls the electronic door controller assemblies may be incorrect. The software programming in the controller may misinterpret door operational status from the vehicle multiplex system. If the driver were to initiate the doors open option as the bus accelerates from a stop, this could allow the passenger doors to reopen. If this were to occur while the vehicle is in motion, an occupant could fall from the vehicle and sustain injuries. Correction: Dealers will update the vehicle software.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, insufficient clearance through the brake pedal mounting plate can result in improper alignment between the brake pedal assembly and the brake valve actuator. This misalignment could cause the brake valve actuator to become damaged, causing an increase in resistance when depressing the brake pedal, or brake drag when the pedal is released. This could increase vehicle stopping distances and increase the risk of a crash causing injury and/or damage to property. Correction: Owners will be sent repair instructions and revised parts.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Cummins ISB or ISL engines, the fuel filter shell and nut plate could separate, causing a fuel leak and also causing the engine to stall. Stalling would result in a loss of motive power, increasing the risk of a crash resulting in injury and/or damage to property. Correction: Dealers will replace the fuel filter.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, air brake circuits at the treadle valve may have been crossed during assembly. In the event of an air leak in the rear air reservoir, this would result in a loss of both the front and rear service brakes, a reduction of braking performance and increased stopping distances. This could increase the risk of injury and/or damage to property. Correction: Vehicles will be inspected and corrected if necessary.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the push-button ignition switch could fail to return after being depressed. This would allow the engine to start unexpectedly when the ignition circuit is re-energized, which could injure someone working in the engine compartment. Correction: New Flyer will provide fleet operators with directives to inspect and replace both ignition switches (in the driver’s area, and in the engine compartment).
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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