Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another New Flyer Xe40 model year.
Safety recall notices and repair campaigns registered for the 2013 New Flyer Xe40 in Canada.
On certain transit buses, a software problem could cause the antilock braking system (ABS) warning light not to turn on if there's a problem with the ABS.
A warning light that doesn't turn on could cause you not to be aware of a problem with the ABS. This could increase the risk of a crash.
New Flyer will notify owners in writing and provide you with instructions for how to update the vehicle software. Alternatively, you may contact New Flyer to arrange for a service team to perform the repairs.
On certain buses, the software installed that controls the electronic door controller assemblies may be incorrect. The software programming in the controller may misinterpret door operational status from the vehicle multiplex system. If the driver were to initiate the doors open option as the bus accelerates from a stop, this could allow the passenger doors to reopen. If this were to occur while the vehicle is in motion, an occupant could fall from the vehicle and sustain injuries. Correction: Dealers will update the vehicle software.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, insufficient clearance through the brake pedal mounting plate can result in improper alignment between the brake pedal assembly and the brake valve actuator. This misalignment could cause the brake valve actuator to become damaged, causing an increase in resistance when depressing the brake pedal, or brake drag when the pedal is released. This could increase vehicle stopping distances and increase the risk of a crash causing injury and/or damage to property. Correction: Owners will be sent repair instructions and revised parts.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.