Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 New Flyer Xe40 in Canada.
On certain transit buses, a software problem could cause the antilock braking system (ABS) warning light not to turn on if there's a problem with the ABS.
A warning light that doesn't turn on could cause you not to be aware of a problem with the ABS. This could increase the risk of a crash.
New Flyer will notify owners in writing and provide you with instructions for how to update the vehicle software. Alternatively, you may contact New Flyer to arrange for a service team to perform the repairs.
On certain electric transit buses, under certain conditions, the high voltage battery cells could short circuit and/or fail. Note: Certain buses repaired under Transport Canada recall no.2025-444 also require this repair.
A short circuit in the high-voltage battery can create a fire risk, even while the vehicle is parked and turned off.
New Flyer will notify owners by email. As an interim repair, a technician will install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact New Flyer. To reduce the safety risk, New Flyer recommends that you set the maximum charge setting of your bus at 75% until the interim repair is completed. The final corrective actions for this recall are under development.
On certain electric buses, a bus bar inside the high-voltage battery may not have been welded properly. As a result, the bus bar could overheat and/or there could be electrical arcing (sparks).
A bus bar that overheats and/or electrical arcing can create the risk of a fire.
New Flyer will notify owners by email and arrange for a service technician to update the battery management system (BMS) software or provide you with instructions for how to update the BMS software. The software will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact New Flyer to arrange for a service technician to inspect and, if necessary, replace the high-voltage battery module(s).
On a small number of transit buses, the recall repairs completed during recall R23-002 (Transport Canada recall number 2023-073) may not be effective. As a result, a second repair is required. On a small number of transit buses, the automatic drain valves inside the energy storage system (ESS) may not work properly. As a result, liquid could build up inside the ESS and cause a short circuit.
A short circuit can create the risk of a fire.
New Flyer will notify owners by email and provide you with instructions for how to remove the rubber washer from the drain valves. Alternatively, New Flyer will arrange for a service team to complete the recall repairs. New Flyer advises that if a yellow "LOW COOLANT" or a red "CRITICALLY LOW COOLANT" warning displays on the dash, all ESSs must be inspected immediately.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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