Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2009 Orion Vii in Canada.
On certain buses equipped with a Recaro driver seat, the reverse mounted automatic locking retractors may not operate properly due to interference with the tether bar. This could prevent the driver’s seat belt locking pawl from functioning as intended, which could prevent the driver from being properly restrained. This could increase the risk of injury in a crash. Correction: Dealers will reorient the seat belt retractor and tether bar mounting to a standard configuration. The tether bar will also be shifted on the suspension by 50mm.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with Sure Power battery equalizers and/or convertors, the equalizer and/or convertor could develop an internal short circuit, resulting in a risk of overheating, smoke and/or fire. This may result in property damage and/or personal injury. Correction: Owners will be supplied with replacement parts and instructions on how to affect repairs. Alternatively, the manufacturer may carry out on-site repairs.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008-2010 hybrid buses, and 2005-2008 buses converted from lead acid to a Li-Ion Energy Storage System (Li-Ion ESS), particulate debris can accumulate and breach the electrical isolation of the high voltage battery pack. A conductive path can be created if the electrical isolation is breached at both ends of the battery, which could result in the unintended discharge of the battery. This could result in a vehicle fire causing property damage and/or personal injury. Correction: BAE Systems Inc. will install a contactor to break currently flow in cases where the electrical isolation is breached at both ends of the battery. Additionally, the system will be modified to disable Li-Ion ESS operation when a breach of the electrical isolation is detected.
A failure of this component (high voltage) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain transit buses, the dual voltage electrical system equalizer, located in the engine compartment, could fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the equalizer with a version suited for operation within an engine compartment.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the screws attaching the tip-in passenger windows may loosen, allowing the windows to dislodge and fall into the bus. The errant window/frame assembly may impact a passenger, which could cause personal injuries. Correction: Owners will be informed to check that the screws are tightened properly and advised to inspect and maintain them periodically.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the passenger windows may not be bonded properly, which may cause them to detach from the window frame. This could endanger pedestrians, motorists, or occupants of the vehicle, potentially causing personal injury or death. Correction: Dealers will affect repairs.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.