Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Prevost H3-45 Coach model year.
Safety recall notices and repair campaigns registered for the 2012 Prevost H3-45 Coach in Canada.
On certain vehicles, if the front bearing on the alternator fails, the alternator belts could continue to turn the alternator. This could cause the alternator bearing to overheat.
An overheated alternator bearing could create the risk of a fire.
Prevost will notify owners by mail and instruct you to take your vehicle to a Prevost service center to replace the alternator belts. To reduce the safety risk, Prevost recommends that you should inspect the front bearing on the alternator regularly, and not operate the engine with a defective alternator.
On certain buses equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the fuel tank cradle bolts could loosen and fail. If this occurs, the fuel cradle and fuel tank could drop to the ground, which could disable the vehicle, increasing the risk of a crash. This could also potentially result in a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will repair and shim the attachment points, and the hardware will be replaced.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, due to a missing clip a coolant line could rub against a braided fuel hose at the AHI 7th injector. Over time, this could cause the fuel hose to become compromised, which could result in fuel spraying onto hot exhaust components increasing the risk of fire causing injury and/or damage to property. Correction: Dealer will inspect the fuel line for abrasion and replace it if necessary. The coolant line will be removed.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses outfitted with Automatic Fire Suppression System (AFSS) Linear Thermal Detectors (LTD), the routing of the wiring for these systems could be compromised by normal engine compartment temperatures. If this were to occur, it could result in the AFSS system activating and giving a false warning to the driver, potentially resulting in a stopped vehicle, increasing the risk of a vehicle crash. Correction: Dealers will inspect, and reroute the wiring.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, a fuel line retaining clip may be missing, which can result in the fuel line rubbing against a braided coolant hose. If there was contact, the fuel line may be compromised over time, which can result in spraying fuel onto hot exhaust components potentially resulting in an engine fire causing injury and/or damage to property. Correction: Dealers will inspect and replace the fuel line, as necessary, and ensure that the fuel and coolant lines are properly secured.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches, passenger seat bases may rub against the seat belts as seat bases are flipped up. Over time, this could damage the seat belts, potentially resulting in belt failure during a crash. This could increase the risk of injury and/or damage to property. Correction: Dealers will inspect all seatbelts and replace as necessary. The seat belt attachment point on the seat will be changed to remove the risk of damage.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the windshield wipers may fail. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the wiper motor.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the Vehicle Certification Label contains incorrect front and rear tire pressure rating. The correct tire pressure rating is 120 psi. Incorrect tire pressure information may lead to overinflation of tires and could affect vehicle stability, braking and traction, potentially resulting in a loss of control or increased braking distances. This could result in a crash causing injury and/or property damage. Correction: Dealers will replace affected labels.
A failure of this component (label) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the drag link adjustment collar bolt could contact the pitman arm. As such, the drag link turnbuckle could fracture and fail. A sudden loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the drag link turnbuckle assembly.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the engine calibration for the “limp home” mode was inadvertently set too high at 1750 rpm instead of 1200 rpm. Should the “limp home” mode be activated, the increased idle speed may cause sudden and unexpected acceleration, which could result in very high vehicle speeds and make it difficult to slow or stop the vehicle if the transmission is not shifted into neutral. This could result in a crash causing property damage and/or personal injury. Correction: Dealers will install updated engine calibration software.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the thermal detector could become damaged, causing inadvertent activation of the Automatic Fire Detection and Suppression System (AFSS), which would result in engine shut down. Loss of vehicle propulsion, in conjunction with traffic and road condition, and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will insulate the AFSS thermal detector.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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