Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Prevost H3-45 Coach in Canada.
On certain vehicles, a problem could cause the coolant heater to overheat and generate excessive exhaust gas.
A coolant heater that overheats can create the risk of a fire. Excessive exhaust gas could increase the risk of carbon monoxide poisoning. Additionally, a fire could result in passengers being evacuated in an uncontrolled environment, which may create a risk of injury.
Prevost will notify owners by mail and advise you to take your vehicle to a Prevost service center to inspect the coolant heater, adjust it and replace any damaged components, if necessary. Prevost recommends that you should not use the heater until the recall repairs are completed.
On a small number of vehicles, the steering column may not have been manufactured correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering.
A loss of steering could increase the risk of a crash.
Prevost advises that you should not drive your vehicle until the recall repairs are completed. Prevost will notify owners by mail and provide instructions for how to replace the steering column joint.
On certain vehicles, the tail lamps don't turn on when the daytime running lamps (DRLs) are on. Canadian regulations require that, if a vehicle has dash backlighting, the low beam headlamps and tail lamps must automatically switch on when it's dark or the tail lamps must stay on at all times.
Driving without tail lamps in low light conditions could make the vehicle less visible and increase the risk of a crash.
Prevost will notify owners by mail and advise you to take your vehicle to a Prevost service center to update the vehicle software.
On certain buses equipped with the optional driver assist system, the front radar sensor may be blocked by the front bumper trim panel. As a result, the system may not detect when there is an obstacle in front of the bus and would not automatically apply the brakes. The system may also activate automatically and apply the brakes without an obstacle.
Vehicle safety systems that do not work correctly could increase the risk of a crash.
Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to inspect and, if necessary, replace the front bumper trim panel.
On certain buses, the right-front turn signal lamp could fail when the turn signal or hazard warning lights are turned on.
A turn signal that doesn't work may cause a person not to recognize when a driver intends to turn or change lanes. A hazard lamp that doesn't work could make the vehicle less visible. Both could increase the risk of a crash.
Prevost will notify owners by mail and provide you with directions for completing the recall repairs. The repair will include installing improved headlight wiring.
Certain buses were built with daytime running lamps (DRLs) that don't turn off when the fog lights are switched on. Canadian regulations require the DRLs to turn off when the front fog lamps are switched on.
Daytime running lamps that stay on in foggy conditions could cause glare and reduced visibility. This could increase the risk of a crash.
Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to update the daytime running lamp software.
On a small number of buses, the emergency exit window latches may be difficult to open.
An emergency exit window that doesn't open easily could increase the risk of injury in an emergency situation.
Prevost will notify owners by mail and provide instructions for how to inspect and adjust the emergency exit windows.
On a small number of vehicles, when the hazard lights are switched on with the ignition switch in the "OFF" position, the signal lamps may not flash at the same time.
Hazard lights that don't flash properly could create confusion for others and increase the risk of a crash.
Prevost will notify owners by mail and supply a software update free of charge.
On certain vehicles, the fire sensor located in the engine compartment could fail. If this happens, the automatic fire suppression system (AFSS) could activate and shut down the engine.
A sudden loss of engine power could increase the risk of a crash.
Prevost will notify owners by mail and instruct you to take your vehicle to a Prevost service center to inspect, and if necessary replace the fire sensor. They will also install spacers between the sensor and mounting bracket.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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