Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2010 RAM 1500 in Canada.
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Glass that breaks in to large pieces could create a risk of injury.
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
On certain vehicles, the front fuel tank strap may become loose or detached due to corrosion of the frame bracket. This could result in the front of the fuel tank to lower, potentially allowing the front of the tank to make contact with the ground, which could increase the risk of a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or damage to property. Correction: Dealers will install a reinforcement bracket onto the frame.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008-2012 Ram 2500 and 3500 4x4, Ram 3500 cab chassis, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Correction: Dealers will install a redesigned left outer tie rod assembly. Note: This recall supersedes recall 2011-253 (L16). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles built between July 1, 2009 and November 30, 2009, the rear axle pinion nut may have been incorrectly manufactured and could loosen. If the pinion nut was to separate from the pinion, the rear driveshaft could become detached from the rear axle, or fully detached from the vehicle. Pinion nut separation could also cause the rear axle differential to fail suddenly, causing rear wheel lockup. These issues could result in loss of propulsion, danger to other road users, loss of vehicle control and possible crash causing property damage and/or personal injury. Correction: Dealers will install a pinion nut retainer.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008-2011 Ram 2500 and 3500 4x4, Ram 3500 cab chassis 4x2 and 4x4, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture. Additionally, other 2003-2008 Ram vehicles may have received the affected tie rod as a replacement part during service, and are therefore also involved in this campaign. Although this condition tends to occur when making a tight turn during low speed parking lot type maneuvers, tie rod failure could result in a loss of directional stability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the left outer tie rod end and tighten the track bar bolt. Note: The tie rod replacement portion of this recall was superseded by recall 2013-396.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have an improperly formed master cylinder to hydraulic control unit brake tube assembly end-flare that could lead to a loss of brake fluid and reduced braking performance. This could increase stopping distances, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will replace the suspect brake tubes.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles equipped with automatic transmission may have been built with a Wireless Ignition Node (WIN) module exhibiting a binding condition of the solenoid latch. This may result in a condition where the Ignition key can be removed from the WIN module prior to placing the shifter in PARK. This could result in unintended vehicle movement, which may cause property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the WIN module.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the brake booster input rod may have been installed without the retaining clip, or in some cases, with an improperly formed retaining clip. Should the input rod separate from the assembly it could lead to a loss of brakes, which could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will install or replace the retaining clips.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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