Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2017 RAM 1500 in Canada.
On certain trucks, the side curtain airbag inflators may be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly and metal fragments could be propelled toward vehicle occupants. Note: This recall also affects certain 2016 model year RAM 3500 chassis cab incomplete vehicles.
An airbag inflator that ruptures can create a risk of injury.
FCA Canada will notify owners in writing and advise you to take your truck to a dealership to replace the affected side curtain airbag(s).
On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. Note: Vehicles included in FCA recall W58 (Transport Canada recall 2020-371) are not part of this recall.
A sudden loss of engine power could increase the risk of a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.
On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic throttle control tell-tale may turn on. This could also result in a sudden loss of engine power while driving.
A sudden loss of engine power could increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the high-pressure fuel pump. Additional fuel system parts may be replaced, if necessary.
On certain trucks, the side curtain airbag inflators could be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly. If this happens, small pieces of metal could be propelled toward vehicle occupants or cause damage to the airbag and prevent it from inflating properly.
A side curtain airbag inflator that ruptures could create a risk of injury.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and replace the side curtain airbags, as necessary.
On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
A sudden loss of engine power could increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.
On certain trucks equipped with a 3.0-L EcoDiesel engine, the exhaust gas recirculation (EGR) cooler could crack internally and leak. If this happens, a driver may notice a low coolant level or a heater that does not work properly.
A cracked EGR cooler could create the risk of an engine fire.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the EGR cooler. Dealers will also inspect intake manifold and replace it as necessary.
On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out of the truck bed and onto the road. Note: This is an expansion of recall U74 (Transport Canada recall 2018-398).
Cargo that falls from the truck bed could create a road hazard for others.
The company will notify owners by mail and instruct them to take their truck to a dealer to modify the tailgate locking mechanism. Note: This recall supersedes recall 2019-221
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Glass that breaks in to large pieces could create a risk of injury.
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Note: This recall is superseded by recall 2019441. Please see recall 2019441 for more information. On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out of the truck bed and onto the road. Note: This is an expansion of recall U74 (Transport Canada recall 2018-398).
Cargo that falls from the truck bed could create a road hazard for others.
The company will notify owners by mail and instruct them to take their truck to a dealer to modify the tailgate locking mechanism.
Certain trucks equipped with a power locking tailgate may experience unintended opening of the tailgate. If this occurs while driving, unrestrained cargo could fall out of the box and create a road hazard, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will modify the locking mechanism.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have been assembled with a broken fuel tank control valve. In a roll over situation, a broken fuel tank control valve could cause a fuel leak which, in the presence of an ignition source, could result in a fire which would increase the risk of injury. Correction: Dealers will replace the fuel tank.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have a loose differential pin retaining screw. This could damage or lock up the rear axle differential, resulting in a loss of motive power which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the differential pin retaining screw as necessary. If the inspection reveals that the retaining screw is loose or damaged, the rear axle assemble will be replaced.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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