2004 RAM 3500 Recall

A safety defect may exist in aftermarket steering linkage equipment sold as service replacement parts for 2500 and 3500 4x4 pickup trucks. If the drag link assemblies in question were installed improperly, the left tie rod ball stud may fracture, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Chrysler will notify owners of all 2003-2008 Dodge Ram heavy duty trucks (other than those covered by recall 2013-397 (N49)) since those vehicles could potentially have had the affected linkages installed during service. Owners will be instructed to take their vehicle to a dealer for inspection and repair if required. Note: This recall supersedes recall 2009-019 (H46). Parts replaced under the previous campaign will also need to be replaced under this campaign.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Owners who had windshield wiper motor assemblies serviced during the '08 and '09 calendar year will be requested to take their vehicle to a Chrysler dealer for inspection and repair if required.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).