Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2025 RAM 3500 in Canada.
On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when starting the vehicle or while driving. If this happens, you may not be able to see certain information about the vehicle, including the gear selection, warnings, and tell-tales. Note: This recall only affects vehicles equipped with a 3.5" instrument panel cluster. This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles.
Warnings, tell-tales and gear selection indicators that don't display could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the instrument panel cluster software.
On certain vehicles, the trailer tow module could fail. As a result, the trailer lights may not work when towing a trailer. This problem could also cause the trailer brakes not to work. Note: This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles.
Trailer lights that don't work could make the vehicle less visible and cause following drivers not to recognize that the vehicle is braking or intends to turn or change lanes. These issues could increase the risk of a crash. Additionally, a loss of trailer brakes could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the trailer tow module.
On certain vehicles, a software problem could cause the occupant restraint controller (ORC) module to turn off while driving. If this happens, the airbags, seat belt pretensioners, and electronic stability control (ESC) system would not work. Note: This problem would cause the airbag warning light, antilock braking system (ABS) light, and seat belt reminder light to display. This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles.
Airbags and seat belt pretensioners that don't work could increase the risk of injury in a crash. An electronic stability control system that doesn't work could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the occupant restraint controller (ORC) module software.
On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when starting the vehicle or while driving. If this happens, you may not be able to see certain information about the vehicle, including the gear selection, warnings, and tell-tales. Note: This recall only affects vehicles equipped with a 12" instrument panel cluster. This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles.
Warnings, tell-tales and gear selection indicators that don't display could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update or replace the instrument panel cluster, as necessary.
On certain trucks, a software problem could cause a delay in the transmission gear selection indicator (PRND) being displayed in the instrument panel cluster, or cause the selected gear not to display properly. Note: This recall only affects trucks equipped with a 3.5-inch instrument panel cluster and a column shifter.
A transmission gear selection indicator that doesn't display properly could create confusion and increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your truck to a dealership to update the instrument panel cluster software.
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