2014 RAM Promaster Recall

On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.

This error does not affect vehicle safety.

This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to exit the vehicle while the transmission is not in the Park position, and the parking brake is not applied, the vehicle could move suddenly.

Sudden and unexpected movement of the vehicle could increase the risk of a crash.

FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shift cable.

On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.

A failure of this component (accessories) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. The sunvisor airbag warning label, User Guides and Owner’s Information DVDs incorrectly identify the vehicle’s passenger and driver frontal airbag systems as “Advanced Airbags”. In the event that occupants rely on the Owner’s Information or User Guide, they may position themselves closer to the airbag than they would if compliant information regarding the airbag system had been provided, which may increase the risk of injury to a front seat occupant in a crash where frontal airbag deployment is warranted. Correction: FCA Canada will provide vehicle owners with a supplement to the Owner’s Information DVD and User Guide to reflect the use of non-advanced airbags. Additionally, FCA Canada will also provide a replacement sunvisor airbag warning label to identify airbags as non-advanced.

A failure of this component (label) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** A safety defect may exist in some aftermarket Trailer Tow Light Control Modules supplied by Mopar as a service replacement part. The trailer tow lighting control module may contain a software error that may result in inoperative trailer brake lights after the first actuation of the brakes. Towing a trailer with inoperative brake lights may increase the risk of a crash causing injury and/or damage to property. Correction: FCA Canada will notify owners who may have a suspect Trailer Tow Kit, and replace the Trailer Tow Light Control Module if required.

A failure of this component (lights and instruments) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 202 - Head Restraints. The head restraint backset may exceed the maximum measurement limit of 55cm specified in the standard. In the event of a crash, this could increase the risk of injury to the seat occupant. Correction: Dealers will replace the head restraints.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On some vehicles, water ingress around the in-floor battery cover and door footwell trim could cause electrical circuit corrosion, potentially causing the engine to stall resulting in a loss of motive power and could also disable the airbags, turn signals, parking, stop and/or reverse lamps. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will apply sealer, relocate electrical components and apply dielectric grease as necessary.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the accelerator pedal may stick in the wide open position if the driver applies an angled downward force on the pedal. A stuck accelerator pedal could increase the risk of a crash causing injury and/or damage to property. Note: As vehicles are equipped with brake override technology, depressing the brake pedal would return the engine to idle. Correction: Dealers will install a revised pedal stopper.

A failure of this component (powertrain) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, brake hoses may have been damaged during vehicle assembly and could leak, causing reduced braking capability, increased stopping distances and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace brake hoses as necessary.

A failure of this component (brakes) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).