2015 RAM Promaster Recall

On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.

This error does not affect vehicle safety.

This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to exit the vehicle while the transmission is not in the Park position, and the parking brake is not applied, the vehicle could move suddenly.

Sudden and unexpected movement of the vehicle could increase the risk of a crash.

FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shift cable.

On certain vehicles equipped with air conditioning (A/C), the engine cooling fan could potentially stall or seize. This could cause the cooling fan circuit to overheat. In some cases, this may cause the Check Engine and/or the Engine Temperature Malfunction Indicator Lights to turn on.

A cooling fan circuit that overheats could increase the risk of a fire.

FCA will notify owners by mail and instruct you to take your vehicle to a dealer to replace the engine cooling fan module.

On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.

A failure of this component (accessories) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. The sunvisor airbag warning label, User Guides and Owner’s Information DVDs incorrectly identify the vehicle’s passenger and driver frontal airbag systems as “Advanced Airbags”. In the event that occupants rely on the Owner’s Information or User Guide, they may position themselves closer to the airbag than they would if compliant information regarding the airbag system had been provided, which may increase the risk of injury to a front seat occupant in a crash where frontal airbag deployment is warranted. Correction: FCA Canada will provide vehicle owners with a supplement to the Owner’s Information DVD and User Guide to reflect the use of non-advanced airbags. Additionally, FCA Canada will also provide a replacement sunvisor airbag warning label to identify airbags as non-advanced.

A failure of this component (label) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, a defect may cause the transmission pump rotor to seize or break, resulting in a loss of transmission pressure. This could result in a loss of motive power which, in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash causing injury. Correction: dealers will replace the transmission pump assembly.

A failure of this component (powertrain) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** A safety defect may exist in some aftermarket Trailer Tow Light Control Modules supplied by Mopar as a service replacement part. The trailer tow lighting control module may contain a software error that may result in inoperative trailer brake lights after the first actuation of the brakes. Towing a trailer with inoperative brake lights may increase the risk of a crash causing injury and/or damage to property. Correction: FCA Canada will notify owners who may have a suspect Trailer Tow Kit, and replace the Trailer Tow Light Control Module if required.

A failure of this component (lights and instruments) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with a 2.4L engine, the electrical (CAN-C) communication connector located on the floor in front of the driver's seat could become corroded. If this were to occur, it could result in a loss of communication to the Transmission Control Module (TCM) potentially resulting in a default shift to neutral, a loss of motive power and a no start condition, which would increase the risk of a crash causing injury and/or property damage. Correction: Dealers will relocate the CAN-C bus communication connector to under the instrument panel. Connectors exhibiting signs of corrosion will be replaced.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may experience an intermittent loss of electrical contact in the ignition switch electrical contact block. This may result in loss of motive power and/or partial or complete loss of function of the following safety systems; Airbag/supplemental restraint systems (SRS), Anti-Lock Brakes (ABS), Electronic Stability Control (ESC) and Instrument Panel Cluster. The loss of motive power, ABS and/or ESC system(s), in conjunction with traffic and road conditions, and the driver's reactions, may increase the risk of a crash causing injury and/or damage to property. The loss of airbag/SRS function in a crash that warrants airbag/SRS function may increase the risk of injury to vehicle occupants. Correction: Dealers will replace the ignition switch contact holder block.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the tape used to stow the airbag curtain at the A pillar position could negatively affect the deployment of the side impact curtain airbag, which could increase the risk of injury in a side impact and/or rollover event. Correction: Dealers will remove the tape on the side airbag inflated curtain.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).