Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2019 RAM Promaster in Canada.
On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows.
Wiring that overheats and melts could create the risk of a fire.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
On certain vehicles, a problem with the rearview camera could cause the rearview camera image not to display correctly or at all.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the rearview camera.
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
This error does not affect vehicle safety.
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
On certain vehicles, the transmission parking pawl may not fully engage when you shift to park. If this happens, and the parking brake isn't used, the vehicle could roll away.
A parked vehicle that moves suddenly could create the risk of an injury or a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the powertrain control module (PCM) calibration software. The dealer will also inspect and, if necessary, replace the transmission or parts inside the transmission. To reduce the safety risk, FCA Canada recommends that you should always use the parking brake when you park.
On certain wheelchair-accessible vehicles, the compliance label has incomplete information. Also, the tire and loading information label may not have been updated to include the new seating capacity and the maximum weight of occupants and cargo. This could lead to overloading of the vehicle and cause poor handling or a tire failure.
Overloading of the vehicle could cause a loss of control and result in a crash.
Dynamic Specialty Vehicles will mail new compliance and tire and loading information labels to each owner, along with instructions for how to install them.
On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to exit the vehicle while the transmission is not in the Park position, and the parking brake is not applied, the vehicle could move suddenly.
Sudden and unexpected movement of the vehicle could increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shift cable.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.