Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2024 RAM Promaster in Canada.
On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows.
Wiring that overheats and melts could create the risk of a fire.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles.
A sudden loss of power to the wheels could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the electric drive module. The dealer will also update the software for the motor control processor, battery processor control module, integrated dual charge module and electric vehicle control unit.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the security gateway module software.
On one vehicle, under certain conditions, a software problem could cause a loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles.
A sudden loss of power to the wheels could increase the risk of a crash.
FCA Canada will notify the owner by mail and advise them to take their vehicle to a dealership to update the motor control processor (MCPA) software.
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
This error does not affect vehicle safety.
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity.
A door structure that isn't strong enough could increase the risk of injuries in a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to install the missing door beam and replace the tire and loading information label.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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