Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Sterling Acterra model year.
Safety recall notices and repair campaigns registered for the 2004 Sterling Acterra in Canada.
Certain trucks were built with air reservoir tanks that are too small in relation to the size of the air brake chambers. Canadian regulations require enough air reservoir capacity to ensure the brakes work even with heavy use or when there is a partial loss of the air system.
Reduced braking could cause extended stopping distances and increase the risk of a crash.
The company will notify owners by mail and instruct them to take their truck to a Daimler Trucks North America authorized service facility to modify the truck to ensure it meets Canadian regulations.
On certain vehicles, high pressure fuel lines and transfer tubes may fatigue and fracture, causing a diesel fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire. Correction: Dealers will replace the fuel lines and transfer tubes with more robust versions.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, incorrect spindle nuts may have been installed during vehicle assembly. This could cause incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure. Continued operation could lead to wheel separation, which could result in a vehicle crash. As well, this situation creates the risk that nearby bystanders or motorists be struck by a wayward wheel assembly. Either of these concerns could cause property damage, personal injury, or death. Correction: Dealers will affect repairs.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the internal rubber check valve inside the Bendix SR-7 spring brake modulating valve can become deformed over time. The effect of this defect is intermittent and presents a potential delay or failure in applying the parking brakes; potentially resulting in a vehicle roll away. Should this occur, the unattended roll away vehicle could strike a bystander or cause property damage. Correction: Dealers will install a check valve repair kit.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the front hubs may fracture and allow the wheel assembly to separate from the vehicle. This could cause a crash without prior warning. Correction: Dealers will inspect and, if required, replace the hubs.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the engine cooling fan may fracture and pieces may separate from the fan blade which could result in vehicle damage and possible personal injury. Correction: Dealers will replace the cooling fan.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles are equipped with Michelin XDE 10R22.5 LRG and LRF tires that do not comply with the requirements of CMVSS 109. A localized variance in the gauge of the inner liner could result in a rapid loss of air pressure. Correction: Dealers will replace the tires.
A failure of this component (tires) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the rear hub bearings may have been incorrectly adjusted during assembly. Rear axle wheel ends with excessive bearing preload adjustment will overheat and may cause a fire and/or possible hub/wheel assembly separation. Correction: Dealers will inspect rear wheel bearing adjustment and repair trucks with damaged bearings.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the tapered joint that attaches the shifter to the transmission may separate making it difficult to put the transmission into gear. The driver may not be able to engage a transmission gear, which would eliminate engine braking and disable the vehicle from moving under its own power. Correction: Dealer will re-secure the shift lever to the transmission.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.