2020 Subaru Outback Recall

On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French.

These small errors do not affect vehicle safety.

This is not a recall. Subaru has corrected the compliance label for all new vehicles.

On certain vehicles, an electrical component in the sensors for the occupant detection system (ODS) may not have been manufactured properly and could crack. Over time, moisture could enter the crack and cause a short circuit. If this happens, the passenger-front airbag may not deploy in a crash, even when a passenger is seated. Note: This problem would cause the SRS warning light to turn on in the instrument panel and the passenger airbag indicator light would display "OFF".

An airbag that does not work properly could increase the risk of injury to a passenger in a crash.

Subaru will notify owners by mail and advise you to take your vehicle to a dealership to replace the ODS sensors in the front passenger seat. To reduce the safety risk, Subaru advises that you shouldn't use the front passenger seat if the SRS (airbag) warning light is on and the passenger airbag indicator light displays "OFF".

On certain vehicles, a software problem in the transmission control unit (TCU) may cause the drive chain to slip or break. If this happens while the vehicle is in motion, there could be a loss of power to the wheels.

A loss of power to the wheels could increase the risk of a crash.

Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the transmission chain guide and update the TCU. If necessary, the transmission assembly will be replaced.

On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving.

A sudden loss of engine power could increase the risk of a crash.

Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.

On certain vehicles, a software update could cause the Centre Information Display ("CID") to go blank. When this happens, the cockpit control module ("CCM") will continuously reboot every three (3) minutes. As a result, the rearview camera image will disappear during the reboot process.

A rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.

Certain vehicles were shipped with the incorrect floor mat bracket. As a result, the floor mats may not be properly attached. A driver’s floor mat that moves could interfere with the accelerator or brake pedals.

A floor mat that interferes with the accelerator and/or the brake pedal could increase the risk of a crash.

Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the floor mat bracket. If the wrong part is installed, it will be replaced. Subaru recommends that you remove the driver’s floor mat until the recall repairs are performed.