Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2024 Tesla Model X in Canada.
On certain vehicles, a software problem could cause the computer circuit board to short circuit. If this happens, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Tesla has released an over-the-air software update to fix this problem. Tesla will notify owners by email. Tesla will also identify vehicles in which the computer circuit board experienced a short circuit, or damage that could lead to a short circuit, prior to the release of software versions 2024.44.25.3, 2024.45.25.6 or a later release. If your vehicle is identified, you will be advised to contact Tesla Service to replace the car computer.
On certain vehicles, the driver-front airbag may have been damaged during assembly. As a result, the airbag may not inflate properly in a crash.
An airbag that doesn't inflate properly could create an increased risk of injury in a crash.
Tesla will notify owners by email and advise you to contact Tesla Service to arrange for an inspection and, if necessary, the replacement of the driver-front airbag.
On certain vehicles, the hood latch assembly could fail and cause the unlatched hood warning not to display on the instrument panel. As a result, you may not be aware that the hood isn't latched properly. If this happens, the hood could open suddenly while driving.
A hood that opens suddenly while driving can block the driver's view and increase the risk of a crash.
Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this issue. There is no further action required if your vehicle has software release 2024.20.3 or a later release.
On certain vehicles, the seat belt reminder chime and visual warning may not work when you start the vehicle and your seat belt is not buckled. Canadian regulations require both a seat belt reminder sound and visual telltale when a driver is not wearing their seat belt.
A seat belt warning that doesn't work correctly may not remind you to buckle your seat belt. Not wearing your seat belt can increase the risk of injury in a crash.
Tesla will notify owners by email and supply an over-the-air software update to activate the seat belt reminder chime and visual warning.
A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied. As a result, the BRAKE, PARK, and antilock brake system (ABS) visual indicators would display as text instead of symbols.
While there is a low risk to safety, Canadian regulations require visual warnings to use common symbols, instead of words, to avoid driver confusion.
Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2024.3.25, 2024.14.5, or a release later than 2024.14.5.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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