Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Thor Motor Coach Outlaw in Canada.
On certain motorhomes equipped with frameless windows, the adhesive that attaches the vented portion of the windows may fail. If this happens, the glass could separate and fall from the motorhome.
A window that detaches from the motorhome could create a road hazard for others and increase the risk of a crash.
Thor Motor Coach will notify owners by mail and instruct you to bring your motorhome to an authorized dealer or service center to inspect and replace the vent window glass, as required.
On certain motorhomes, there may be a loose connection between the battery cables and the Battery Isolation Manager (BIM) or the Battery Isolation Relay (BIR). A lose connection could cause a premature failure of the BIM/BIR and/or cause electrical arcing (sparks).
Electrical arcing could create the risk of a fire.
Thor Motor Coach will notify owners by mail and instruct them to take their vehicle to a dealer to install lock washers to secure the battery cable to the BIM/BIR. The BIM/BIR will be replaced as necessary.
On certain motorhomes, the vehicle control system software may be defective. The software may allow various components in the motorhome to operate at random and without warning. This could result in sudden movement of the slide-out room(s).
If a slide-out room moves suddenly and without warning, it could create a risk of injury.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the motorhome's Multiplex system.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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