Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Thor Motor Coach Outlaw in Canada.
On certain motorhomes equipped with frameless windows, the adhesive that attaches the vented portion of the windows may fail. If this happens, the glass could separate and fall from the motorhome.
A window that detaches from the motorhome could create a road hazard for others and increase the risk of a crash.
Thor Motor Coach will notify owners by mail and instruct you to bring your motorhome to an authorized dealer or service center to inspect and replace the vent window glass, as required.
On certain motorhomes, the vehicle control system software may be defective. The software may allow various components in the motorhome to operate at random and without warning. This could result in sudden movement of the slide-out room(s).
If a slide-out room moves suddenly and without warning, it could create a risk of injury.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the motorhome's Multiplex system.
On certain motorhomes, the motorized windshield shade on the driver's side could lower itself without warning while the vehicle is in motion. This could obstruct the driver's view, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will repair the motorized windshield shade.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the 12-volt main power wire was not connected to a circuit breaker during the manufacturing process. In the event of a short circuit, an unprotected circuit could overheat, increasing the risk of fire causing injury and/or damage to property. Correction: Dealers will re-route the wire and connect it to the circuit breaker on the power converter.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain motorhomes may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 108 - Lighting System and Retroreflective Devices. The vehicles may be missing the rear reflectors, which is contrary to requirements of the standard. This could decrease vehicle conspicuity and potentially increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install the missing reflectors.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the rear axle U-bolts may not have been properly tightened during installation. These bolts could loosen or break, potentially resulting in a separation of the rear axle from the vehicle. This could cause a loss of control and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and tighten the U-bolts as necessary.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 210 - Seat Belt Anchorages. Due to a design error, the seat belt bracket for the sofa may not meet the strength requirements of standard. In the event of a crash, the sofa seat belt anchorage would not properly restrain an occupant, increasing the risk of injury. Correction: Dealers will install an additional bracket to meet the requirements of the standard.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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