Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 Tiffin Phaeton in Canada.
On certain motorhomes, the service valve (main shutoff) for the propane tank may be defective. As a result, the connector may not seal properly and could leak propane.
A propane gas leak could create the risk of a fire or explosion.
Tiffin will notify owners by mail and instruct you to take your motorhome to a dealership to perform a leak test and inspect the date code on the service valve. It will be replaced, if necessary. Tiffin recommends that you should shut off the service valve (main shutoff) on the propane tank until your motorhome is inspected.
Under certain conditions, the tire pressure monitoring system (TPMS) may not display the current tire pressure and temperature on the instrument panel's information center. Instead, it could incorrectly display a temperature and pressure that is much higher than the normal range. This could cause confusion about the actual tire pressure. Driving a vehicle with tires that are not properly inflated could cause poor handling and/or a tire failure. Note: The TPMS warning telltale will continue to function as designed and will alert you if the tire pressure is too low. This recall only affects motorhome chassis equipped with a SpartanLync tire pressure monitoring system. This recall is part of FL-935 (Transport Canada recall 2022-276).
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Tiffin will notify owners by mail and instruct you to take your vehicle to a Daimler Truck North America (DTNA) authorized service facility to update the TPMS control module software. Additionally, a longer TPMS antenna mounting bracket will be installed on certain motorhomes.
Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This recall replaces FL-856 (Transport Canada recall 2020-421). Motorhomes that were repaired under that recall also require this repair.
Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash.
Tiffin will notify owners by mail and instruct you to contact a Daimler Trucks North America (DTNA) authorized service facility to schedule a repair. The service facility will install a new wiring harness bypass.
On certain motorhomes, the tire valve stem extensions for the inner wheels may get damaged by contact with the outer wheels. If this happens, the inner tire could lose air pressure. This could overload the outer tire and cause it to fail. Note: This recall replaces FL-861 (Transport Canada recall 2020-516). Motorhomes that were repaired under that recall also require this repair.
A tire failure could cause a loss of control and increase the risk of a crash.
Tiffin will notify owners by mail and instruct you to take your motorhome to a Daimler Trucks North America (DTNA) authorized service facility to remove the inner valve stem extensions.
On certain motorhomes, the seat belts on the sofas may not be properly installed. As a result, the seat belts may not work as designed in a crash.
A seat belt that does not work properly could increase the risk of injury in a crash.
Tiffin will notify owners by mail and instruct you to take your motorhome to a dealer to inspect and repair the seat belts on the sofas, as necessary.
On certain motorhomes, the hoses between the fuel pump and remote fuel filter may be defective and could leak. Note: This recall only affects motorhomes equipped with a Cummins L9 diesel engine.
A fuel leak can create the risk of a fire.
Tiffin and Cummins will notify owners by mail and instruct you to take your motorhome to a Cummins authorized service center to replace the fuel hoses.
On certain motorhomes, the fuel rail assembly could develop a leak. Note: This recall only affects motorhomes equipped with a Cummins L9 diesel engine.
A fuel leak can create the risk of a fire.
Cummins will notify owners by mail and instruct you to take your motorhome to a Cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.
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