Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2018 Tiffin Phaeton in Canada.
Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This recall replaces FL-856 (Transport Canada recall 2020-421). Motorhomes that were repaired under that recall also require this repair.
Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash.
Tiffin will notify owners by mail and instruct you to contact a Daimler Trucks North America (DTNA) authorized service facility to schedule a repair. The service facility will install a new wiring harness bypass.
On certain motorhomes, the tire valve stem extensions for the inner wheels may get damaged by contact with the outer wheels. If this happens, the inner tire could lose air pressure. This could overload the outer tire and cause it to fail. Note: This recall replaces FL-861 (Transport Canada recall 2020-516). Motorhomes that were repaired under that recall also require this repair.
A tire failure could cause a loss of control and increase the risk of a crash.
Tiffin will notify owners by mail and instruct you to take your motorhome to a Daimler Trucks North America (DTNA) authorized service facility to remove the inner valve stem extensions.
On certain motorhomes, the seat belts on the sofas may not be properly installed. As a result, the seat belts may not work as designed in a crash.
A seat belt that does not work properly could increase the risk of injury in a crash.
Tiffin will notify owners by mail and instruct you to take your motorhome to a dealer to inspect and repair the seat belts on the sofas, as necessary.
On certain motorhomes, the fuel rail assembly could develop a leak. Note: This recall only affects motorhomes equipped with a Cummins L9 diesel engine.
A fuel leak can create the risk of a fire.
Cummins will notify owners by mail and instruct you to take your motorhome to a Cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.
On certain motorhomes, the tire valve stem extensions for the inner wheels may get damaged by contact with the outer wheels. If this happens, the inner tire could lose air pressure. This could overload the outer tire and cause it to fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Tiffin will notify owners by mail and instruct you to take your motorhome to a Daimler Trucks North America (DTNA) authorized service facility to inspect and adjust the inner wheel valve stem stabilizers, as needed. The inner valve stems will be replaced, if required.
Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-700. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall.
Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash.
Tiffin will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
Loose connections on the Energy Management Module could cause the wiring to overheat. This module is located in the rear of the motorhome.
Wiring that overheats could create the risk of a fire.
The company will notify owners by mail. Owners will be instructed to take their motorhome to a dealer to inspect the wiring connections on the Energy Management Module. Any loose connections will be repaired as required.
On certain motorhomes built on a Freightliner chassis equipped with air disc brakes, the brake caliper mounting bolts may be incorrectly torqued. This could result in the caliper bolts loosening, which could lead to the caliper detaching. Insufficiently torqued fasteners may not provide adequate clamping force between the brake caliper and brake anchor plate potentially resulting in reduced brake effectiveness, which would result in increased stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will inspect the bolts, and repair as necessary.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the latch on the entry door may not engage properly. This could allow the door to open unexpectedly when the vehicle is in transit, which could increase the risk of injury. Correction: Dealers will adjust the entry door to ensure that the latch engages properly.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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