Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Volkswagen Id.4 in Canada.
On certain vehicles, the cells inside the high-voltage battery module(s) may not have been manufactured properly. As a result, the battery could overheat.
A battery that overheats can create a fire risk.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect the high-voltage battery. The dealer will update the self-discharge detection (SDD) software and, if necessary, replace high-voltage battery module(s).
On certain vehicles, the cells inside the high-voltage battery module(s) may not have been manufactured properly. As a result, the battery could overheat.
A battery that overheats can create a fire risk, even while the vehicle is parked and turned off.
To reduce the safety risk, Volkswagen advises that you should set the maximum charge setting of your vehicle at 80%, that you shouldn't use level 3 quick charging and that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage battery module(s).
On certain vehicles, the cells inside the high-voltage battery module(s) may not have been manufactured properly. As a result, the battery could overheat.
A battery that overheats can create a fire risk, even while the vehicle is parked and turned off.
To reduce the safety risk, Volkswagen advises that you should set the maximum charge setting of your vehicle at 80%, that you shouldn't use level 3 quick charging and that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage battery module(s).
On certain vehicles, certain bolt(s) on the chassis, brake system and/or suspension may not have been tightened properly. As a result, the bolt(s) could loosen and cause a loss of control.
A loss of control could increase the risk of a crash.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the affected bolt(s) on the chassis, brake system and/or suspension.
Under certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, you may not be aware when the transmission is in neutral. If this happens, and brakes or parking brake aren't used, the vehicle could roll away. Note: For the Q4 e-tron model, this recall affects both SUV and Sportback models.
A vehicle that rolls away could create the risk of an injury or a crash.
To reduce the safety risk, the company recommends that you should use the parking brake and confirm the parking brake indicator light is on when you park. The company will notify owners by mail and advise you to take your vehicle to a dealership to update the brake control unit software.
On certain vehicles, after shifting into reverse or manually activating the parking function, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the camera control unit.
On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked.
A door that opens while driving could create a risk of injury.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the door handles. The dealer will also update the vehicle software.
On certain vehicles, the nuts that secure the passenger-front airbag inflator may not have been properly tightened. As a result, the airbag may not inflate properly in a crash.
An airbag that doesn't work properly could increase the risk of injury in a crash.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the passenger-front airbag.
On certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer and certain warning lights and/or messages. In addition, the rearview camera image may not display when the transmission is shifted into the reverse gear.
Warnings and malfunction tell-tale information that don't display could increase the risk of a crash. Additionally, a rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could also increase the risk of a crash.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
On certain vehicles, the material of the roller sunshade for the panoramic sunroof may not meet the flammability requirements of Canadian regulations.
In a fire, fabric that doesn't meet flammability requirements could increase the risk of injury.
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to apply a flame retardant on the roller sunshade.
On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked.
A door that opens while driving could create a risk of injury.
Volkswagen will notify owners by mail. The corrective actions for this recall are under development.
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