Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2020 Western Star 4700 in Canada.
Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire could fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the affected tires.
On certain trucks, the fuel tubes between the fuel rail and the injectors may crack and create a fuel leak. Note: This recall only affects trucks equipped with a Cummins X12 diesel engines.
A fuel leak can create the risk of a fire.
Cummins will notify owners by mail and instruct you to take your truck to a Cummins authorized service center to replace the fuel tubes for cylinders 4, 5 and 6 and install vibration isolators.
Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire could fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development. You will be instructed to bring your truck to a DTNA authorized service facility when a repair is available.
On certain vehicles, the fuel rail assembly could develop a leak. Note: This recall only affects vehicles equipped with a Cummins L9 or ISX12 diesel engine.
A fuel leak can create the risk of a fire.
Cummins will notify owners by mail and instruct you to take your vehicle to a Cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.
On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it.
A loss of engine power could increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
On certain trucks, the welds that attach the trailer hitch may crack due to improper welding. As a result, the hitch could detach from the truck while towing a trailer. Note: This recall only affects certain trucks with trailer hitches installed by Commercial Truck Equipment.
A trailer that detaches from a truck could create a risk of a crash.
Commercial Truck Equipment will notify owners by mail and instruct you to take your truck to a dealer to inspect the trailer hitch and repair or replace it, as necessary. You should stop using the trailer hitch until the inspection and repair have been completed.
On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it.
A loss of engine power could increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
On certain trucks equipped with air disc brakes, the brake caliper mounting bolts may not be properly tightened. This could cause the caliper bolts to loosen and result in reduced brake effectiveness.
Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash.
The company will notify owners by mail and instruct them to take their truck to an authorized Daimler Trucks of North America Service Facility to inspect and replace the brake caliper bolts as necessary.
On certain trucks, the steering shaft assembly may not have been installed correctly. This could cause a loss of connection between the steering wheel and the front wheels, resulting in a loss of steering control.
A loss of steering control could create the risk of a crash.
The company will notify owners by mail and instruct you to take your vehicle to a Daimler Trucks of North America authorized service facility to inspect the steering shaft assembly. It will be repaired if required.
On certain trucks, the warning indicator for low air brake pressure shows “BRAKE AIR” instead of a low brake pressure symbol. Recent changes to Canadian regulations require this symbol to be used. Note: This recall only affect trucks equipped with an ICU4Me or a Light Bar Cluster configuration.
While there is a low risk to safety, as per Canadian regulations, the indicator must use common symbols, instead of words, to avoid driver confusion.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the instrument cluster panel.
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