Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2018 Western Star 5700 in Canada.
On certain trucks, the pass-through power stud (an electrical connection located on the bulkhead) may come into contact with the bulkhead. If this happens, there could be electrical arcing (sparks). Note: This recall replaces FL-766 (Transport Canada Recall 2018-190). If your truck was inspected as a part of that recall, but the pass-through power stud was not replaced, your truck requires this repair.
Electrical arcing could create the risk of a fire.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the pass-through power stud.
On certain trucks equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), a component within the clutch assembly could fail. If this happens, the broken clutch components could prevent the transmission from disengaging or shifting to neutral. This could result in unintended vehicle movement, even if the parking brake is applied. Note: This recall replaces FL-803 (Transport Canada recall 2018-714). Trucks that were repaired under that recall also require this repair.
Sudden and unexpected movement of the vehicle could create a risk of injury or a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the clutch and update the transmission software.
On certain trucks, the strut-rod for the sleeper cab vent windows may not be properly attached. This could cause the vent window to over rotate and detach from the vehicle.
A window that separates from a moving vehicle could create a hazard for other drivers and nearby people.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the vent windows.
On certain trucks, the baggage and/or sleeper side doors may not be properly attached to their hinges. This could cause the door(s) to detach while driving.
A baggage and/or sleeper side door that falls from the truck could create a road hazard for others and increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your vehicle to a DTNA authorized service facility to install two reinforcement clips on each baggage and sleeper door hinge.
This recall was replaced by Transport Canada Recall No. 2020-488. On certain vehicles equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), an internal component within the clutch assembly may have been manufactured improperly and could fail. If this occurs, the broken clutch components could prevent the transmission from disengaging or shifting to neutral. This could result in unintended vehicle movement, even if the parking brake is applied, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Authorized Service Facilities will recalibrate the Transmission Control Module (TCM) and replace components as necessary.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with air disc brakes, the brake caliper mounting bolts may be incorrectly torqued. This could result in the caliper bolts loosening, which could lead to the caliper detaching. Insufficiently torqued fasteners may not provide adequate clamping force between the brake caliper and brake anchor plate potentially resulting in reduced brake effectiveness, which would result in increased stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will inspect the bolts, and repair as necessary.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with air disc brakes, the brake caliper mounting bolts may be incorrectly torqued. This could result in the caliper bolts loosening, which could lead to the caliper detaching. Insufficiently torqued fasteners may not provide adequate clamping force between the brake caliper and brake anchor plate potentially resulting in reduced brake effectiveness, which would result in increased stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will inspect the bolts, and repair as necessary. Note: This recall supersedes recall 2017-580. Vehicles repaired as part of the previous recall will require re-inspection and repair.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with certain air disc brakes, the brake caliper mounting bolts may be incorrectly torqued. This could result in the caliper bolts loosening, which could lead to the caliper detaching. Insufficiently torqued fasteners may not provide adequate clamping force between the brake caliper and brake anchor plate potentially resulting in reduced brake effectiveness, which would result in increased stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will inspect the bolts, and repair as necessary. Note: This recall is superseded by recall 2018285 (FL-772). Please see recall 2018285 for more information.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles with air brakes, after several hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal. If the brake lights do not illuminate, following road users would be unaware of the intent of the driver to slow the vehicle, which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America authorized service facilities will repair the brake light pressure switch.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, certain tow hooks that are used for recovery purposes may have been incorrectly manufactured and may not meet material strength specifications. If the tow hook were to fail during towing or a recovery operation, a sudden release of the vehicle without warning could occur, increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America authorized service facilities will inspect tow hooks for a certain manufacture date code, and replace if needed.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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