Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Western Star 5700 in Canada.
On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it.
A loss of engine power could increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it.
A loss of engine power could increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
On certain trucks equipped with air disc brakes, the brake caliper mounting bolts may not be properly tightened. This could cause the caliper bolts to loosen and result in reduced brake effectiveness.
Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash.
The company will notify owners by mail and instruct them to take their truck to an authorized Daimler Trucks of North America Service Facility to inspect and replace the brake caliper bolts as necessary.
On certain trucks, the strut-rod for the sleeper cab vent windows may not be properly attached. This could cause the vent window to over rotate and detach from the vehicle.
A window that separates from a moving vehicle could create a hazard for other drivers and nearby people.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the vent windows.
On certain trucks, the baggage and/or sleeper side doors may not be properly attached to their hinges. This could cause the door(s) to detach while driving.
A baggage and/or sleeper side door that falls from the truck could create a road hazard for others and increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your vehicle to a DTNA authorized service facility to install two reinforcement clips on each baggage and sleeper door hinge.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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