Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2011 Ford Explorer in Canada.
On certain vehicles, the exterior A-pillar trim on either side of the windshield may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle.
Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the A-pillar trim.
On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: This problem is more likely to occur on vehicles that are driven on rough roads.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
On certain vehicles operated in Alberta, Saskatchewan and Manitoba, soil properties unique to these areas could cause an accumulation of soil to occur at the attachment point of the rear suspension toe link. This could impede the toe link's travel, causing bending stresses and potential fracture. A fractured toe link would affect vehicle handling and could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the toe links with revised parts. Note: This is an expansion of recall 2017-224.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the return spring within the interior door handle assembly could become unseated, resulting in an interior handle that does not return to the fully stowed position after actuation. This could allow a door to unlatch during a side impact crash, which could increase the risk of injury to a seat occupant. Correction: Dealers will inspect, and repair or replace the interior handles as necessary.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. This would unexpectedly increase the steering effort force necessary to steer the vehicle at lower vehicle speeds, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs as necessary and will reprogram the EPS controller with updated software. In the event that an EPS fault occurs, this updated software would allow for continued EPS function while displaying visual and audible warnings to the driver until the end of the drive cycle.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
A safety defect may exist in certain service parts installed after September 1st, 2013. Replacement steering gear assemblies could contain a defect potentially resulting in steering lockup and an inability to steer the vehicle. This would increase the risk of a crash causing injury and/or damage to property. Correction: Owners of affected vehicles will be notified based on warranty and dealer service records and affected parts will be replaced.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label identifies the vehicle type as "TRU/CAM" instead of "MPV/VTUM". Correction: Due to the inconsequential nature of this non-compliance, no action will be taken.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the second row 60% seat (with a manual recliner mechanism) may have components that are out of dimensional specifications and thereby may not comply with the seatback strength requirements of the Canada Motor Vehicle Safety Standards 207 - Anchorage of Seats. In the event of a crash, the seatback may not provide the required strength, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the manual recliner mechanism.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.