Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2011 Ic Bus Ce Commercial Bus in Canada.
On certain buses, the formed heater hose going to the driver’s heater could rupture allowing hot coolant to leak into the operators foot area. If hot coolant were to come in contact with the operator, it could result in a burn injury and, depending on the driver’s reaction, could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the formed heater hose.
A failure of this component (heater and defroster) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with a Ricon S-Series wheelchair lift, the platform could potentially crack due to bent knuckle link arms and/or defective bearing. Overtime, the platform could separate of the rear portion of the pivot plate making the lift inoperable and putting the lift operator at risk of injury. Correction: Owners will need to make an appointment with the local Ricon Dealer to have the lift inspected and repaired.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with a Ricon wheelchair lift, the lift platform sides may crack, which could cause the lift to lean against the vehicle door(s) and potentially fall out of the vehicle when the doors are opened, putting the lift operator at risk of injury. Correction: Dealers will inspect lift platforms for cracks and repair as necessary, and install a repair kit.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain buses fail to conform to the requirements of CMVSS 217 – Bus Window Retention, Release and Emergency Exits. Specifically, push-out windows and other emergency exits may only be identified using unilingual text, instead of using text in both official languages. In the event of an emergency, this could hamper passenger efforts to quickly exit the vehicle, which could increase the risk of personal injuries. Correction: Dealers will install updated labels.
A failure of this component (label) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with a MaxxForce 7 engine, the positive alternator cable may rub against the engine control module mounting bracket. Continued contact could wear through the alternator cable's insulation, which could cause an electrical short circuit. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will inspect the alternator cable for signs of abrasion damage and install tie straps to route the cable away from the engine control module mounting bracket.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a MaxxForce 7 engine, a cap on the return fuel valve may fall off, allowing air to be drawn into the fuel system. This could result in engine hard start, no start, or stall conditions. Lost vehicle propulsion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the return fuel valve assembly.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with a Ricon F9 series cassette wheelchair lift, an improperly manufactured switch in the wheelchair lift restraint buckle may allow operation of the lift with the safety belt not fully latched. If the belt is not properly fastened, a wheelchair may not be adequately protected against unwanted movement, resulting a fall risk, potentially causing serious injury or death. Correction: The manufacturer will provide instructional information and warning decals.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the parking brake may release if the brake system's electronic control unit misinterprets signals generated from turning the ignition key more than once at a specific rate. The release of the parking brake may cause a sudden, unexpected shift in vehicle position, resulting in property damage, personal injury or death. Correction: Dealers will reprogram brake system electronic control unit.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the right side rearview mirror mounting location is such that the driver's field of view through the mirror could be obscured by the unwiped portion of the windshield. This could result in a crash causing property damage, personal injury or death. Correction: Dealers will replace the mounting arm of the mirror with a longer arm.
A failure of this component (visual system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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