Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2004 Kenworth C500 in Canada.
On certain vehicles equipped with a Caterpillar C15 engine, the Variable Valve Actuation (VVA) oil line may wear against the P-clip retaining the oil line. An oil leak could result in a vehicle fire causing property damage and/or personal injury. Correction: Caterpillar dealers will replace the VVA oil line with an updated version.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly. If any of these conditions exists, the transmission will not automatically shift into Neutral when left in Drive with the parking brake engaged. The vehicle could move without warning increasing the risk of a crash. Correction: Dealers will inspect and, if needed, make the necessary repairs.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a Caterpillar engine, the Variable Valve Actuation oil line (VVA line) used on 6 cylinder, 15L turbocharged and air-to-air aftercooled diesel engines may wear against the sharp edge of the cylinder head if not oriented correctly. Oil line wear may cause an oil leak and a potential fire hazard. Correction: Dealers will inspect and, if required, replace the VVA line.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the rear suspension transverse beam castings were not made to specifications. If a casting were to break when the vehicle is in motion, parts could become projectiles with potential to cause property damage, personal injury or death. Also, the transverse beam may drop down low enough to contact the road surface causing sparks that could ignite a fire. Correction: Dealers will inspect and, if necessary, replace the transverse beams.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, burner tubes in the Webasto DBW 2010 Scholastic coolant heater may begin deteriorating at an accelerated rate and could fail. Burner tube failure could result in an increase in exhaust gas temperature which could ignite combustible material in or around the vehicle. Correction: Dealers will replace the burner tubes.
A failure of this component (heater and defroster) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.