Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2007 Kenworth C500 in Canada.
On certain trucks equipped with a Caterpillar C15 diesel engine, the Diesel Particulate Filter (DPF) combustion tube may fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will replace the DPF combustion tube.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a Caterpillar C15 engine, the Variable Valve Actuation (VVA) oil line may wear against the P-clip retaining the oil line. An oil leak could result in a vehicle fire causing property damage and/or personal injury. Correction: Caterpillar dealers will replace the VVA oil line with an updated version.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the trailer cable mounting bracket has a "U-shaped" cut-out that only partially supports the trailer cable connection. This may allow the moulded boot and electrical ground pin to partially or completely pull away from the 7-way socket. Partial or complete detachment can cause reduced water resistance and potential loss of electrical ground. There is also a possibility the trailer lights may fail to illuminate without the operator's knowledge. Reduced visibility during hours of darkness could result in a vehicle crash, causing personal injury or death. Correction: Dealers will install a reinforcement bracket.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the slack adjuster may develop a fatigue crack and fail. This would render the slack adjuster inoperative, and reduce braking effectiveness. Extended stopping distances may result in a vehicle crash, causing property damage, and/or personal injury or death. Correction: Dealers will inspect and, where necessary, replace the slack adjusters.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the rear hood mounting brackets can contact the front axle brake chamber during full axle articulation. If contact occurs, two possible scenarios may result: 1). The front brake chamber may be damaged, resulting in the loss of air or sudden full application of one of the brakes on the front axle or; 2). The front brake chamber may be damaged causing a reduction in braking capacity. Correction: Dealers will inspect the brake chamber and surrounding components for any damage and modify the rear hood support bracket to eliminate the potential for interference.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly. If any of these conditions exists, the transmission will not automatically shift into Neutral when left in Drive with the parking brake engaged. The vehicle could move without warning increasing the risk of a crash. Correction: Dealers will inspect and, if needed, make the necessary repairs.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain trucks fail to comply with the requirements of CMVSS 121 - Air Brake Systems. In designing a Primaax suspension into certain models, engineers relocated the single relay valve. The relocation increased overall air line length, exceeding the limit for the single valve system. This would result in delayed brake application which could cause a vehicle crash with injury or death. Correction: Dealers will convert vehicles from a single relay valve to a dual relay valve system.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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