Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2018 Kenworth C500 in Canada.
On certain trucks, a spacer installed between the seat frame and the seat belt buckle may cause the seat belt to slip and not to work properly in a crash.
A seat belt that doesn't work properly could increase the risk of injury in a crash.
PACCAR will notify owners by mail and advise you to take your truck to a dealership to remove the spacer(s) and replace the bolt(s).
On certain vehicles equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), the clutch may have been manufactured improperly and could fail. If this occurs, the broken clutch components could prevent the transmission from disengaging or shifting to neutral. This could result in unintended vehicle movement, even if the parking brake is applied, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will recalibrate the Transmission Control Module (TCM).
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks built with a Cummins X15 or ISX15 engine equipped with nylon fuel lines and a banjo bolt on the fuel pump, a blockage in the fuel cooling system may cause a fuel line to burst. This could result in a significant fuel leak onto the roadway, which would create a road hazard for other motorists. Additionally, this condition could also cause an engine stall without warning, without the ability to restart the engine. Both of these conditions may increase the risk of a crash causing injury and/or damage to property. Correction: Cummins-authorized dealers will replace the affected nylon line with a steel line.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks with an ISX15 engine and a 1.9 M cab, the engine wiring harness is missing circuits to allow the illumination of Check (CEL) and Stop (SEL) Engine Lamps and sounding of the Stop Engine Alarm. A failure to notify the operator of a serious engine problem may result in an engine failure without warning, and loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect and/or test the engine harness for the missing circuits, and if found missing, an overlay jumper harness will be installed.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Cummins ISX 15 engines and certain fuel pumps, the drive gear on the fuel pump may spin loose on the drive shaft. This could result in a loss of pumping function, which could result in an engine stall without warning and not being able to be restarted, which could increase the risk of a crash causing injury and/or damage to property. Correction: Cummins-authorized dealers will replace the fuel pump.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles equipped with Neway ADZ Tridem rear suspension may not comply with the brake timing requirements of Canada Motor Vehicle Safety Standard (CMVSS) 121 - Air Brake Systems. The brake control airline between the two relay valves is plumbed with a 3/8" airline but should be plumbed with a 1/4" line to balance the service brake application timing and meet the requirement of the standard. An oversized airline could cause a delay in brake activation and increase stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update and modify the brake piping of the air brake system.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.